Tracy Litt-Palmer
North Las Vegas,NV
Summary
As a highly conscientious and dedicated professional, I have accumulated valuable experience in the healthcare industry, specializing in medical billing, claims analysis, and patient care coordination. My objective is to contribute my diverse skill set to a collaborative team, while fostering growth and development to become a vital asset to any organization. With a proven track record of accuracy, efficiency, and excellent communication, I am well-prepared to contribute my skills and experience to advance the success of any healthcare organization. I am eager to pursue opportunities for professional growth while delivering exceptional service to both patients and colleagues.
Overview
23
23
years of professional experience
Work History
Business Office Payment Poster
LVNI
08.2023 - Current
- Assisted with account reconciliation efforts, identifying missing payments and rectifying discrepancies for accurate reporting.
- Demonstrated commitment to continuous improvement by participating in training sessions, staying current with best practices in payment processing.
- Contributed to enhanced cash flow management by analyzing aged accounts receivable reports and taking appropriate action as needed.
- Collaborated with billing team on claim submissions, resulting in timely payments and improved cash flow.
- Established rapport with insurance carriers through professional interactions, facilitating prompt resolution of any disputes or discrepancies related to payments.
Billing Manager
Pediatric Surgery Associates
06.2022 - 07.2022
- Managed and supervised the billing team, ensuring accurate and timely processing of medical claims
- Handled billing hospital claims and appeals, ensuring maximum reimbursement for services rendered
- Posted payments accurately, maintaining precise financial records and contributing to efficient accounting practices
- Provided clear and transparent communication to families regarding their financial responsibilities for surgeries
- Implemented and managed payment plans, ensuring ease of payment for patients and reduced financial burdens
- Conducted effective follow-up on unpaid claims, minimizing outstanding balances and improving cash flow.
Medical Biller
Nevada Spine Clinic
06.2020 - 04.2022
- Accurately posted and submitted all medical claims in a timely manner
- Prepared and filed electronic/paper claims documentation for timely processing
- Effectively handled correspondence with insurance companies
- Managed and adjusted payments from insurance companies
- Identified and resolved patient billing and payment issues
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Prepared billing and medical records for attorney liens
- Managed charges for Radiology and Surgery Center.
Authorizations Clerk
Dr. Morton I. Hyson MDPC Neurologist
03.2018 - 05.2020
- Determined prior authorizations for medications and outpatient procedures
- Pre-certified medical and radiology procedures, surgeries, and echocardiograms
- Evaluated patients' financial status and established appropriate payment plans
- Managed high volumes of incoming calls professionally while multitasking other job duties, demonstrating excellent time management skills.
- Maintained and prepared medical records for insurance audits
- Minimized financial loss due to expired authorizations by actively tracking expiration dates and initiating renewals in a timely manner.
Authorizations Clerk
Dr, Morton I. Hyson MDPC Neurologist
01.2011 - 11.2015
- Determined prior authorizations for medications and outpatient procedures
- Pre-certified medical and radiology procedures, surgeries, and echocardiograms
- Evaluated patients' financial status and established appropriate payment plans
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.
Financial Counselor
Wellish Vision Institute
12.2007 - 01.2011
- Obtained authorizations for cataract, glaucoma, and Lasik surgeries
- Precisely evaluated and verified benefits and eligibility
- Collected co-pays from patients.
- Increased patient confidence in the billing process by providing clear explanations of insurance benefits and coverage limitations.
- Negotiated payment plans with patients, maintaining a high rate of successful payments.
- Coordinated pre-authorization requirements for medical treatments or services, enhancing overall patient experience before appointments.
Surgery Scheduling Coordinator
Gastroenterology Center Of Nevada
02.2001 - 10.2007
- Evaluated patients' financial status and established appropriate payment plans
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Established strong working relationships with other departments involved in surgical care such as anesthesia, radiology and laboratory services.
- Coordinated pre-surgical testing requirements to minimize delays or cancellations on the day of surgery.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Skills
- Proficient in medical terminology and claims analysis
- Data management and appointment scheduling
- Referrals and Authorizations
- Insurance verification
- Written and verbal communication skills
- Claims analysis, processing and review specialist
- Healthcare billing, processing, and payment posting
- Report analysis for eligibility and billing purposes
- Surgery scheduling
- Extensive medical terminology knowledge
Timeline
Business Office Payment Poster
LVNI
08.2023 - Current
Billing Manager
Pediatric Surgery Associates
06.2022 - 07.2022
Medical Biller
Nevada Spine Clinic
06.2020 - 04.2022
Authorizations Clerk
Dr. Morton I. Hyson MDPC Neurologist
03.2018 - 05.2020
Authorizations Clerk
Dr, Morton I. Hyson MDPC Neurologist
01.2011 - 11.2015
Financial Counselor
Wellish Vision Institute
12.2007 - 01.2011
Surgery Scheduling Coordinator
Gastroenterology Center Of Nevada
02.2001 - 10.2007
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