Tracy Lundblad
San Tan Valley,AZ
Summary
Results-driven financial compliance collector with expertise in data analysis and account management. Proven ability to develop tailored repayment plans and enhance customer relationships. Knowledge of Court Orders and analysis.
Overview
21
21
years of professional experience
Work History
Financial Compliance Collector
Maricopa County Adult Probation Department
Mesa, Arizona
02.2014 - 04.2025
- Assessed financial obligations and compliance status through detailed case file reviews to ensure adherence to regulations.
- Evaluated customer accounts to determine adherence to repayment schedules.
- Monitored payment compliance and escalated issues to facilitate timely resolution and maintain revenue flow.
- Oversaw collection efforts for outstanding payments from probation clients, improving revenue flow.
- Facilitated communication with clients about payment plans and deadlines for better adherence.
- Interviewed clients to obtain critical financial data for informed decision-making.
- Collaborated with probation officers to address client financial concerns.
- Educated clients on consequences of non-payment and available resources.
- Developed repayment plans tailored to account holders' financial status and repayment abilities to enhance payment adherence.
- Analyzed customer payment histories to determine eligibility for special payment plans or discounts.
- Investigated disputed claims and made adjustments for resolution.
- Updated account status and maintained accurate records of all collection activities.
Judicial Court Clerk
Maricopa County Superior Court
Phoenix, Arizona
01.2004 - 02.2014
- Researched court cases for restoration of rights applications, verifying accuracy of court orders and financial balances, and prepared minute entries for judges' review.
- Managed criminal case files and documentation including new orders, probation reinstatements, modifications, revocations, warrants, and discharges to ensure accurate case processing.
- Processed legal documents, ensuring compliance with court procedures and regulations.
- Assisted probationers with inquiries about court orders and financial balances, providing essential information to facilitate compliance and understanding.
Education
High School Diploma -
Moon Valley High School
Phoenix, AZ06-1980
Some College (No Degree) - Data Entry
Lamson Jr. College
GlendaleSkills
- Financial compliance
- Regulatory compliance
- Payment processing
- Account management
- Case management
- Data analysis
- Customer relationship management
- Attention to detail
- Problem solving
Timeline
Financial Compliance Collector
Maricopa County Adult Probation Department
02.2014 - 04.2025
Judicial Court Clerk
Maricopa County Superior Court
01.2004 - 02.2014
High School Diploma -
Moon Valley High School
Some College (No Degree) - Data Entry
Lamson Jr. College