Tracy Maack
Bourbonnais,IL
Summary
Dynamic manager with proven expertise at Speedway, excelling in team leadership and customer service. Successfully optimized inventory management, enhancing operational efficiency. Skilled in time management and decision-making, I fostered a collaborative environment while mentoring staff to achieve performance goals and adapt to new technologies effectively.
Overview
23
23
years of professional experience
Work History
Manager
Speedway
Tinley Park, IL
11.2001 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Cashier
Deb Clothing
Bradley, IL
07.2003 - 11.2003
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Kankakee High School
Kankakee, ILSkills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Cashier
Deb Clothing
07.2003 - 11.2003
Manager
Speedway
11.2001 - Current
High School Diploma -
Kankakee High School