Tracy Sumner
customer service
Lewisburg,OH
Summary
Experienced in crew scheduling with a background in planning, coordinating, and managing staff schedules. Strong skills in problem-solving, communication, and time management contribute to efficient operations while prioritizing safety and compliance. Proven ability to make substantial improvements to workflow processes by applying strategic thinking and organizational skills.
Overview
21
21
years of professional experience
Work History
Crew Scheduler
psa airlines
Vandalia, Ohio
05.2024 - 05.2026
- Coordinated flight schedules to align crew availability with regulatory compliance, ensuring operational readiness.
- Scheduled crew assignments to optimize operational efficiency and coverage.
- Managed scheduling software to ensure accurate crew assignment records, supporting seamless daily operations.
- Monitored compliance with federal regulations regarding crew duty times.
- Communicated changes to crew members promptly to ensure awareness of updates.
- Resolved employee conflicts related to shift rotations and assignment changes, fostering a collaborative scheduling environment.
- Collaborated with other departments such as Human Resources to address staffing needs.
Housekeeping Cleaner
StoryPoint Senior Living
Tipp City, Ohio
02.2022 - 05.2024
- Maintained cleanliness in resident rooms and common areas daily.
- Followed safety protocols for cleaning chemicals and equipment usage.
- Reported maintenance issues and safety hazards to management immediately.
Pharmacy Technician
Remedi Seniorcare
Troy, Ohio
06.2018 - 02.2022
- Dispensed medications accurately according to prescriptions and safety protocols.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians, and pharmacists to prioritize and fulfill orders promptly.
- Collaborated with healthcare professionals to enhance patient care coordination.
- Trained new pharmacy staff on procedures and system usage to ensure compliance and efficiency.
Pharmacy Technician
Omnicare, A CVS Health
Cincinnati, Ohio
01.2005 - 06.2018
- Dispensed medications accurately according to prescriptions and safety protocols.
- Processed prescription orders using pharmacy management software efficiently.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Managed inventory levels and restocked supplies to maintain medication availability.
- Reviewed medication expiration dates to ensure safety and compliance, dispensing only unexpired products.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Interpreted and processed medication orders under supervision of a pharmacist.
- Collaborated with pharmacy team and technicians to streamline order prioritization and completion.
- Trained new pharmacy staff on procedures and system usage thoroughly.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Education
GED -
Vandalia Butler
Vandalia, OH09-1985
Skills
- Flight scheduling
- Scheduling software
- Compliance management
- Regulatory compliance
- Operational efficiency
- Crew coordination
- HR collaboration
- Task prioritization
- Problem solving
- Attention to detail
- Effective communication
- Conflict resolution
- Team training
Timeline
Crew Scheduler
psa airlines
05.2024 - 05.2026
Housekeeping Cleaner
StoryPoint Senior Living
02.2022 - 05.2024
Pharmacy Technician
Remedi Seniorcare
06.2018 - 02.2022
Pharmacy Technician
Omnicare, A CVS Health
01.2005 - 06.2018
GED -
Vandalia Butler