Tracy Mobley
West Palm Beach
Summary
Resourceful Bakery Manager with experience overseeing all aspects of daily bakery operations, including production, hiring, and training. Adept at working with inventory and providing optimal customer service and assisting customers in selecting appropriate baked goods for events.
Overview
32
32
years of professional experience
2000
2000
years of post-secondary education
Work History
Bakery Manager
Publix Supermarket
West Palm Beach
11.1993 - Current
- Managed daily bakery operations and ensured product quality standards.
- Trained and supervised bakery staff on production techniques and safety protocols.
- Developed and maintained inventory systems for ingredients and supplies.
Customer Service Representative
American Express
West Palm Beach
05.2016 - 09.2017
- Assisted customers with inquiries regarding account services and benefits.
- Resolved customer complaints through effective communication and problem-solving skills.
- Provided detailed information on credit card products and promotional offers.
Education
Bachelor of Science -
South Universities
West Palm Beach, FL 01.1994 - 05.2000
Santaluce
Lantana , FLSkills
- Bakery operations
- Product quality
- Staff training
- Inventory management
Timeline
Customer Service Representative
American Express
05.2016 - 09.2017
Bachelor of Science -
South Universities
01.1994 - 05.2000
Bakery Manager
Publix Supermarket
11.1993 - Current
Santaluce