Transportation and logistics professional specializing in optimizing fleet operations and enhancing service quality. Strong background in TMS administration, data-driven decision-making, and compliance audits, ensuring efficient transportation processes and carrier management. Proven ability to drive system improvements and foster cross-functional collaboration.
Overview
16
16
years of professional experience
Work History
Transportation TMS Administrator
Coca-Cola Beverages Northeast
East Hartford
02.2019 - 03.2026
Managed TMS configuration, workflows, user access, and system security.
Oversaw carrier and rate setup, routing guides, and ensured master data accuracy to support operational efficiency.
Produced dashboards, KPIs, and reports to enable data-driven decision-making for cost and service analysis.
Drove continuous system improvements to enhance efficiency and performance.
Provided technical support and resolved system issues in coordination with IT and vendors.
Monitored and supported EDI/API integrations.
Developed training materials and communicated system updates to stakeholders.
Supported system upgrades, testing, deployments, and documentation.
Collaborated with carriers to enhance service quality by implementing reporting mechanisms and proactive scheduling.
Coordinated logistics across multiple locations and resolved operational issues.
Conducted compliance audits related to payload, equipment utilization, and driver efficiency.
Central Dispatcher – Logistics
Tilcon Connecticut
Plainville
08.2018 - 02.2019
Gathered daily operational requirements and dispatched third-party trucks, ensuring timely paving and aggregate deliveries.
Provided freight and material quotes to customers.
Entered orders and coordinated dispatches, effectively communicating job requirements with supervisors and foremen to streamline operations.
Monitored GPS tablet activity using TrackIt.
Selected and assigned third-party carriers to meet delivery demands.
Managed logistics using Command, Apex, email, and phone communication, facilitating smooth coordination across teams.
Transportation Planner
Coca-Cola Beverages Northeast
East Hartford
01.2010 - 08.2018
Optimized freight costs and system efficiencies using analytical tools.
Conducted transportation and compliance audits to ensure efficiency and regulatory adherence.
Prepared carrier performance reports and managed scheduling activities to evaluate service reliability.
Collected daily shipping requirements and scheduled transportation across multiple regions to ensure timely delivery.
Utilized E2open/BluJay, SAP, TMS, email, and phone to ensure timely deliveries.
Coordinated fleet movements and resolved inter-location operational issues to maintain operational efficiency.
Collaborated with planning, customer service, and sales teams to ensure accurate order execution.
Managed Key Business Indicators (KBIs) and supported additional transportation initiatives.
Education
High School Diploma -
Wolcott High School
Wolcott, CT
Skills
Transportation Management Systems (TMS) Administration