Summary
Overview
Work History
Education
Skills
Obtaining CPC-A
Languages
Timeline
Generic

Tracy Ngo

Westminster,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Case Management with Healthcare related position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Nail Technician

Images Luxury Nail Lounge
07.2023 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Maintained master appointment calendar covering all customer visits, employee schedules, and special events.

Broker Intermodal Freights and Invoicing

Family Business
11.2011 - 04.2023
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
  • Planned and led improvements to stop-loss delivery and reporting tools.
  • Collaborated with colleagues to develop innovative investment strategies, resulting in improved market performance for our clients.
  • Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
  • Ensured compliance with federal regulations by monitoring driver hours, equipment inspections, and safety protocols.
  • Coordinated efficient freight movement by creating optimized routing plans.

Education

No Degree - Pre-Nursing

Coastline Community College
Fountain Valley, CA

High School Diploma -

Leuzinger High School
Lawndale, CA
06.2003

No Degree - Hosptial Occupational

Southern California Regional Occupation Center
Torrance, CA
01.2003

Skills

  • Cross-Functional Teamwork
  • Staff Management
  • Customer Service
  • Teamwork and Collaboration

Obtaining CPC-A

Preparing for the CPC Exam in the coming months

Languages

Vietnamese
Professional Working

Timeline

Nail Technician

Images Luxury Nail Lounge
07.2023 - Current

Broker Intermodal Freights and Invoicing

Family Business
11.2011 - 04.2023

No Degree - Pre-Nursing

Coastline Community College

High School Diploma -

Leuzinger High School

No Degree - Hosptial Occupational

Southern California Regional Occupation Center

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Tracy Ngo