Highly effective Customs Broker with experience in regulation, compliance and training emphasizing innovation and creativity in solving complex problems. Cultivates rapport with individuals to optimize project goals and output.
Overview
19
19
years of professional experience
Work History
Sr. Import Compliance Specialist
721 Logistics, LLC
Philadelphia, PA
09.2023 - Current
Conduct regular audits on imported goods to maintain accurate records and uphold regulatory compliance.
Assist with creation and maintenance of training and regulatory guidance materials.
FDA/USDA support for operations and compliance.
AD/CVD audit of products to confirm compliance.
Maintain up-to-date knowledge of US Customs regulations applying changes as needed to assist operations with compliance to current requirements.
Streamline import processes by implementing effective tracking and documentation systems.
Ensure compliance with customs regulations, minimizing fines and penalties associated with noncompliance.
Participate in team projects, demonstrating ability to work collaboratively and effectively.
Excellent communication skills, both verbal and written.
Sr. Import Specialist
721 Logistics
09.2019 - 09.2023
Processed customs declarations and maintained records of customs documents.
Daily monitoring of entries providing all parties timely updates as to clearance and delivery of cargo.
Facilitate coordination of drayage providers for customers achieving cost effective rates simultaneously.
Insured cargo against loss, damage or pilferage.
Oversaw monthly reports for PMS clients.
Managed quarterly KPI reports for corporate accounts.
Managed quarterly metric reports for client services to support continued improvement for team.
Coordinated with team to provide cross functions as needed.
Maintain communication with manager to achieve team goals.
Resolved complex import issues through research, analysis, and application of industry regulations and standards.
Customs Brokerage Training Director
Geodis USA
01.2005 - 07.2019
Conducted and supervised training and development programs for existing employees.
Arranged and implemented orientation sessions and on-the-job training for new employees.
Identified and assessed training needs across all branches within company.
Created and developed SOP's for new and current customers to ensure compliance through all branches.
Responded to corporate and departmental service requests.
Ensured compliance goals were achieved per corporate requirements.
Streamlined onboarding processes for new hires, reducing time-to-productivity and improving employee satisfaction.
Conducted orientation sessions and organized on-the-job training for new hires.
Conducted regular audits of existing training materials and updated content as needed to ensure alignment with industry best practices and regulatory requirements.
Corporate Compliance - Customs Brokerage
Barthco International
Philadelphia, PA
Worked with Senior VP in conjunction with top corporate clients
Created Customs Compliance Manuals
Oversaw training and implementation of compliance manuals
Worked as liaison between large corporate customers and IT staff to help direct programming
Tested new programming for large corporate customers to ensure accuracy.
Team Leader -National Account Coordinator
Barthco International
Philadelphia, PA
Managed bi-coastal team of employees who handled clearance of all import shipments for international retailer
Provided ongoing support to direct reports, addressing concerns or questions promptly so team could remain focused on their tasks.