TRACY PERRY

• Arrange logistics for executive education programs including catering, room reservations, audio-visual needs, printing of name badges, presentations, etc.
• Manage administrative and daily program operations, complying with policies and regulations
• Establish strong relationships with key stakeholders, ensuring support for program initiatives
• Work closely with faculty to assure they have the necessary tools to facilitate their classes (printing of materials, distributing class pre-work, arranging AV, compiling participant evaluations after class, etc.)

• Provides administrative support to the Dean, Associate Dean, and Faculty
• Primary communication liaison between the Board of Overseers and the Crummer School including location and meal logistics for quarterly meetings, assisting in presentations, maintaining contact information and all records associated with the Board
• Maintains faculty evaluation files, personnel files, process contracts and related paperwork for all professors
• Work in partnership with the AACSB Accreditation, Continuous Improvement, and Strategic Planning Team
• Manage the calendar of the Dean, keeping it up-to-date and accurate
• Provides excellent customer service to all stakeholders including donors, alumni, friends, parents and students
• Research, prioritize, and follow up on incoming issues and concerns addressed to the Dean and Associate Dean, including those of a sensitive or confidential nature and determine appropriate course of action
• Arranged all logistics for employee parties (including entertainment, catering, presentations)

• Department assistant on all matters related to Philanthropy administration needs including ordering supplies, managing stationary inventory and scheduling various departmental meetings
• Arranged logistics for Philanthropy team meetings, this includes selecting catering and menu, and set-up of audio and visual
• Assisted in arranging logistics for donor events throughout Florida (from 20 to 300 guests)
• Prepared legal contracts for outside vendors
• Prepared legal waivers for donors
• Scouted locations for events (include site-inspections and working with outside venues)
• Manged sensitive/confidential donor information
• Prepared personalized communication to manage donor relations
• Greet/mingle with donors and board members on-site at various events

• HR responsibilities included posting open positions on internet job boards, screening resumes and arranging interviews
• Organized Summer Intern Program which included screening resumes, interviewing potential interns and arranging first day orientation
• Conducted new hire orientation
• Managed office of 50 staff members - duties included all day to day operations and communication with building operations staff
• Managed dynamic schedule of CEO which included booking all domestic and international travel
• Spearheaded all company philanthropic events (food drives, volunteering at local food pantries, clothing drives)
• Hosted monthly office 'Happy Hours' with fun and creative themes to boost company morale
• Worked independently to create new and exciting programs and incentives for staff
• Organized activities for Take Your Child to Work Day and other special occasions
• Responsible for promoting positive and upbeat morale with employees - via parties, rewards, theme cocktail events and in-office professional massages

• Effectively researched, planned and arranged honeymoons, family vacations and cruises for high net-worth clients
• Represented FROSCH at major travel fairs, delivering presentations about the leisure travel division while networking to potential new clients
• Prepared detailed, highly complex itineraries for clients
• Work with VIP clients with unique, high-end needs (private jets, yachts)
• Performed concierge services by researching 'hidden gem' locations and venues for clients
• Ensured delivery of smooth and flawless service and hospitality for every client

• Managed “Hospitality Lounge Cocktail Parties” for 400+ guests at annual Tiger 21 conference in Palm Beach, FL. This included arranging speakers for informative talks with members, coordinating with partners to organize presentations to members, selecting gifts from partners for gift bags, directing hotel staff on room set up, lighting, special cocktail
• Organized luxury cocktail cruises for over 70 Tiger 21 members in Palm Beach, FL. Ensuring that all guest special needs/diets were accommodated, and guests were fully satisfied
• Worked directly with ultra-high net-worth members on luxury travel planning and managed complex
  purchasing programs for members
• Produced creative and effective marketing email and print campaigns
• Created complex legal documents, this included Partnership and Non-Disclosure Agreements
• Spearheaded volunteer effort with employees to benefit the Ronald McDonald House, New York

• Worked with recruiting team to screen resumes, track applications and schedule interviews
• Coordinated and administered new hire on-boarding
• Created complex organizational charts for large Human Resources division
• Handled confidential payroll, personal information and correspondence for company
• Scheduled and effectively managed complex international itineraries for two senior Human Resources executives, which included on-call 24/7 availability as they traveled across multiple countries and time zones
• Arranged rooms, transportation and hospitality for quarterly off-site meetings
• This included choosing catering, audio/visual requirements, transportation, hotel reservations, dinner parties and group excursions
• Processed and reconciled business expense reports
• Created PowerPoint presentations for internal client meetings
• Developed and managed several volunteer programs for company including events with Ronald McDonald House of New York and New York Cares
• Initiated and managed employee wellness programs that included on-site Yoga, Zumba classes and company blood drives.

Scheduled and effectively managed calendar for Senior Vice President

• Arranged rooms, transportation and hospitality for all international VIP guests from around the world for yearly 'NBA All-Star' event
• Ensured that all special requests were accommodated, and guests were completely satisfied
• Worked on-site in various European cities arranging hospitality for international VIP guests at 'NBA Europe Live' events
• Arranged complex international travel and entertainment itineraries for Senior Vice President
• Created PowerPoint presentations for internal client meetings
• Facilitated all departmental new hire needs (computer, cell and office phone and office logistics).

• Screened resumes and interviewed candidates for a variety of administrative roles
• Staffing coordinator for recruiting team
• Handled confidential payroll, personal information and correspondence for company
• Arranged travel and business entertainment itineraries for Senior Vice President
• Planned (from concept to execution) firm-wide business functions, social events and company meetings (including private movie screening and dinner cruise in Manhattan for over 300 people)
• Liaison with outside vendors and agencies as needed.