Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic

Bill Keevan

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective, strong commitment to success and a positive attitude. Recognized by others as adaptable, flexible, good-humored, and trustworthy.

Overview

31
31
years of professional experience

Work History

Local Market Account Lead

Alegeus Technologies
08.2020 - 01.2025
  • Provided service support to over 400 Employers in Georgia and Virginia
  • Provide support to Anthem team with weekly follow-up
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Provided support and guidance to team members.
  • Worked effectively in fast-paced environments.
  • Provide system training for Employer groups.

Founder/Owner/President

Jobobi, LLC
06.2014 - Current
  • Created and managed social media content for small businesses including Five Minute Professor Productions.
  • Hosts live Trivia shows at several local establishments.
  • Managed day-to-day business operations.
  • Organized all speakers and programming at yearly Orlando MENSA Conference and special events
  • Local Secretary for Orlando MENSA Organization
  • Represented organization at industry conferences and events.

Host/Producer/General Manager

Various Radio Stations
01.1994 - Current
  • Overboard Productions- Scubaradio, World of Boating
  • Stock DR Radio Network (National)
  • The End.FM – The Hijack w/Zouain and Ben Paris
  • DougOut- Fantasy Baseball Podcast
  • The Lady & The Professor Podcast
  • Central Mass & Central FL

Associate Customer Service Manager

Kaplan Test Prep
02.2016 - 01.2020
  • Managed a team of up to 16 agents.
  • Trained and developed agents to advance into more advanced roles.
  • Identified opportunities to improve systems and operations.


Content Manager/ General Manager

SDR Financial
05.2011 - 02.2015
  • Created Training materials, CD Content, Workbook
  • Managed the closing of the contact center office

Founder/Owner/President

Global T and H, LLC
06.2004 - 06.2014
  • Created and managed online and live education programs.
  • Created and produced educational materials.
  • Trained, managed, and supervised live hosts and support staff.


Founder/Co-Owner/President

Olde Cup and Saucer, Inc/ LLC
08.2006 - 11.2011
  • Established a Tea and Coffee Shoppe serving the community
  • Created organization's mission and vision
  • Managed financial, operational and human resources to optimize business performance.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Represented organization at industry conferences and events.
  • Recruited, interviewed and hired new staff members.
  • Networked with other businesses and customers to increase sales opportunities and contacts.
  • Interacted well with customers to build connections and nurture relationships.

Education

Chemical Engineering

Worcester Polytechnic Institute
Worcester, MA
01.1982

Skills

  • Start-up operations
  • Team engagement
  • Operations management
  • Team building
  • Strategic thinking
  • Project management
  • Staff management
  • Team leadership
  • Microsoft Suite (Word, Excel, PowerPoint)
  • Database Management

Affiliations

  • MENSA (Currently serving as the Local Secretary for Central Florida Chapter)

Interests

  • Trivia Host
  • Stand Up Comedian
  • Theater Performer/Director
  • Acting and Theater
  • Team Sports
  • Road Trips
  • Play Writing

Timeline

Local Market Account Lead

Alegeus Technologies
08.2020 - 01.2025

Associate Customer Service Manager

Kaplan Test Prep
02.2016 - 01.2020

Founder/Owner/President

Jobobi, LLC
06.2014 - Current

Content Manager/ General Manager

SDR Financial
05.2011 - 02.2015

Founder/Co-Owner/President

Olde Cup and Saucer, Inc/ LLC
08.2006 - 11.2011

Founder/Owner/President

Global T and H, LLC
06.2004 - 06.2014

Host/Producer/General Manager

Various Radio Stations
01.1994 - Current

Chemical Engineering

Worcester Polytechnic Institute