Derrick Young
Palmdale,CA
Summary
Dynamic Housing Manager at Tlc Room and Board Inc, skilled in conflict resolution and property management. Enhanced tenant satisfaction through effective communication and streamlined rent collection processes, achieving timely payments. Proficient in fair housing laws, I trained staff to ensure consistent service delivery and fostered a positive community environment.
Overview
4
4
years of professional experience
Work History
Housing Manager
Tlc Room and Board Inc
06.2021 - Current
- Assisted in tenant communication and problem resolution to enhance resident satisfaction.
- Supported property management team in daily operations and administrative tasks.
- Coordinated maintenance requests to ensure timely responses and service delivery.
- Learned housing regulations and compliance requirements for effective property management.
- Maintained accurate records of tenant information and lease agreements for easy access.
- Participated in training sessions to develop skills in conflict resolution and customer service.
- Contributed to community engagement initiatives to promote a positive living environment.
- Improved tenant satisfaction by addressing concerns promptly and implementing effective solutions.
- Trained new staff members on policies and procedures, ensuring consistency in service delivery across the team.
- Negotiated contracts with vendors, securing favorable terms while maintaining quality service provision.
- Facilitated conflict resolution between tenants, promoting a positive living environment for all residents.
- Streamlined rent collection processes for increased efficiency and fewer late payments.
Education
High School Diploma - Academic Achievement Courses
Compton High School
Compton, CASkills
- Strong communication skills
- Rent collection
- Fair housing laws
- Property management expertise
Accomplishments
MHA Member of the Year for working at Tlc Room and Board. I won for my Communicaton
Techniques.
Timeline
Housing Manager
Tlc Room and Board Inc
06.2021 - Current
High School Diploma - Academic Achievement Courses
Compton High School
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