Tracy Ratcliffe

• Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
• Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
• Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
• Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
• Skillfully addressed diverse client needs by adapting massage modalities accordingly while adhering to appropriate pressure levels throughout each session''s duration.

I performed chair massages at a casino. At this job I feel that I greatly improved my deep tissue technique & vastly improved my own strength

• Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
• Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.

• Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
• Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
• Promoted relaxation and stress relief with soothing aromatherapy treatments and calming environments.
• Maintained client treatment records and designed long-term care programs for return customers.