Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Singleton

Elba,AL

Summary

Accomplished Non-Emergency Medical Driver with CareCar, adept at ensuring timely patient transport and reducing missed appointments by 15%. Expert in route planning and passenger safety, with a proven track record in effective communication and customer service. Self-motivated and reliable, consistently delivering exceptional service in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Non-Emergency Medical Driver

CareCar
06.2025 - Current
  • Ensured timely and safe transportation for non-emergency medical appointments.
  • Assisted patients with boarding and disembarking, promoting comfort and safety.
  • Maintained vehicle cleanliness and operational readiness for daily routes.
  • Communicated effectively with healthcare providers to coordinate transport schedules.
  • Documented trip details accurately in compliance with company policies.
  • Followed all safety protocols and regulations during patient transportation.
  • Ensured vehicle maintenance was up-to-date, contributing to the overall reliability of the transportation service.
  • Provided compassionate care, understanding the unique needs of each individual patient during transport.
  • Completed accurate documentation of all trips, maintaining records in accordance with company policy and regulatory requirements.
  • Reduced missed appointment rates by consistently arriving on time and communicating effectively with healthcare providers.
  • Maintained a clean and comfortable vehicle for patients, ensuring a positive experience during transport.
  • Conducted thorough pre-transport assessments to identify any potential issues or special accommodations needed for each patient.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.

Non Emergency Medical Transportation

Salute Medical
11.2024 - 06.2025

Responsible for taking clients to and from medical appointments on a timely manner.

  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Finance

Collangeo School of Business
Phoenix Arizona

Bachelor of Science in Finance

Grand Canyon University
Phoenix, AZ
05-2026

Skills

Scheduling appointments

Patient transport

Route planning

Customer Service-oriented

Route planning expertise

Customer service

Multitasking

Reliability

Excellent communication

GPS and route planning

Effective communication

Transportation

Passenger safety

Transportation regulations

Self motivation

Timeline

Non-Emergency Medical Driver

CareCar
06.2025 - Current

Non Emergency Medical Transportation

Salute Medical
11.2024 - 06.2025

Finance

Collangeo School of Business

Bachelor of Science in Finance

Grand Canyon University
Tracy Singleton