Tracy Smelser
Baltimore,MD
Summary
Gifted and forward-thinking Senior Executive Assistant, with over 20 years of experience directly impacting the success of key leaders in diverse organizations. Laser-focused attention on leveraging and maximizing executives time and productivity, by providing exceptional coordination, service, and support.
Overview
24
24
years of professional experience
Work History
Senior Operations Administrator
W. R. Grace
09.2023 - Current
- Resolved payroll discrepancies by collecting and analyzing information.
- Championed continuous improvement initiatives within the department, driving a culture of innovation in day-to-day operations administration activities.
- Facilitated change management processes by incorporating feedback from staff, ensuring a smooth transition during periods of organizational transformation.
- Designed, coordinated and conducted quarterly and yearly training programs for staff.
- Lead a team of 5 Administrative Assistants in the day to day site operations of a global production and manufacturing organization.
Senior Executive Assistant to VP Ops, GM and SLT
CATALENT CELL & GENE THERAPY
10.2019 - 09.2023
- Provide executive level support to the VP of Ops, GM, Director’s, and Senior leadership team.
- Gatekeeper/Coordinator for calendars, meetings, appointments, visits, facility logistics for SLT and executives.
- Make travel arrangements to provide seamless and travel policy-approved business trips.
- Manage and track expenses to meet company requirements.
- Tackle and top-level, high-priority issues with professional discretion.
- Create communication with other team members, HR and finance department on special projects and events.
- Take detailed meeting minutes, create agendas, compile and disseminate follow up information to SLT, executives and clients.
- Order catering, restaurant delivery for meetings and ELT or client visits.
- Design PowerPoint presentations for executives, board, SLT and client visits.
Senior Executive Assistant to Engineering Team
BELCAN ENGINEERING GROUP / GE AVIATION
06.2017 - 10.2019
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Managed and tracked expenses to meet company budgets.
- Obtained signatures for financial documents and internal and external invoices.
- Collaborated with internal teams to support long-term research and ad hoc projects.
- Conducted research and collected and analyzed data to prepare reports and documents.
Senior Executive Assistant Payroll & HR Specialist
THE ARC OF THE CENTRAL CHESAPEAKE REGION
06.2016 - 06.2017
- Provided assistance to Executive office staff, HR senior team and field support brokers, including enrolling and facilitating hiring of new employees.
- Executed the Arc’s employment verifications for various vendors, including DLLR.
- Set up newly implemented employee wage garnishments to comply with court orders, legal entities and government services.
- Managed the bi-weekly time card collection process for payroll, sorted, coded, error checked and entered data for more than 1000 Arc employees.
Executive Assistant to Sales & Marketing
NOVASCREEN BIOSCIENCES CORPORATION
09.2000 - 01.2016
- Provided key assistance to both the Director of Sales and the Director of Marketing, including extensive calendar management, travel arrangements, Visa’s, itineraries for US and International trips.
- Worked as the Sales Director’s assistant to create client Task Order Laboratory quotes.
- Assisted the Marketing Director with design, preparation, compilation and forwarding of marketing pieces, CD’s, flyers, brochures, catalogs, to our organizational team, sales force and client base.
- Maintained NovaScreen's product Inventory, reviewed pricing and invoices for errors.
Education
Bachelor of Arts - Business Administration
Kaplan Online University
MDBachelor of Arts - History
Towson State University
MDSkills
- Senior level acumen in all Administrative Operational and Management processes
- Expert level both MS Office Suite & Google Suite
- Expert level calendaring, scheduling, presentation, travel management skills
- Excellent business writing, grammar and proof-reading abilities
- Meticulous attention to detail, self directed with supreme follow up skills
- Sense of urgency and proactivity with big picture mentality
- Professional and emotionally intelligent
Timeline
Senior Operations Administrator
W. R. Grace
09.2023 - Current
Senior Executive Assistant to VP Ops, GM and SLT
CATALENT CELL & GENE THERAPY
10.2019 - 09.2023
Senior Executive Assistant to Engineering Team
BELCAN ENGINEERING GROUP / GE AVIATION
06.2017 - 10.2019
Senior Executive Assistant Payroll & HR Specialist
THE ARC OF THE CENTRAL CHESAPEAKE REGION
06.2016 - 06.2017
Executive Assistant to Sales & Marketing
NOVASCREEN BIOSCIENCES CORPORATION
09.2000 - 01.2016
Bachelor of Arts - Business Administration
Kaplan Online University
Bachelor of Arts - History
Towson State University
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