Summary
Overview
Work History
Education
Skills
Timeline
work History
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Tracy Sontay

Canoga Park,CA

Summary

Seeking an entry-level position at your supermarket.

Experienced with team leadership, operational oversight, and performance management. Utilizes strong organizational skills and effective communication to drive team success. Track record of fostering collaborative environments and achieving consistent results.

Overview

10
10
years of professional experience

Work History

Assistant Supervisor

IHOP
10.2015 - Current
  • Supervised daily restaurant operations, ensuring adherence to quality and service standards.
  • Trained and mentored new staff on menu items, customer service protocols, and operational procedures.
  • Implemented inventory control measures, reducing waste and optimizing stock management processes.
  • Assisted in scheduling staff shifts to maintain efficient coverage during peak business hours.

Education

Los Angeles Pierce College
Woodland Hills, CA
06.2018

High School - undefined

Taft Charter High School
Woodland Hills, CA
06.2015

Skills

  • Fluent in Spanish & English
  • Creative
  • Active
  • Academic Excellence-Awards/ Microsoft
  • Prepared – Always on time and ready to work
  • Issue resolution
  • Employee motivation and discipline

Timeline

Assistant Supervisor

IHOP
10.2015 - Current

High School - undefined

Taft Charter High School

Los Angeles Pierce College

work History

  • Ihop in Northridge – (October 13, 2015 to September 26, 2016)
  • 9012 Tampa Ave, Northridge, CA 91324
  • Worked as a hostess- Major priority, take care of the guest, to make sure they feel comfortable the minute they came in. Also take care of the cashier and take out order.


  • Ihop in Northridge – (November, 2017)
  • 9012 Tampa Ave, Northridge, CA 91324.
  • Server position offered- Responsible of giving great service to each individual guest that comes in. Make sure everyone feel as if they are at home and of course serving great food with great attitude and free smiles.

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Tracy Sontay