Tracy Spalich
Lorain,OH
Summary
Manager with a good track record at Preppy Pet Fairview Park, excelling as a team player and customer service. Successfully motivated staff to enhance productivity while maintaining a safe environment. Skilled in time management and decision-making, ensuring a quality service and operational efficiency.
Overview
11
11
years of professional experience
Work History
Manager
Preppy Pet Fairview Park
Fairview Park, Ohio
08.2019 - 05.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Computerentry- new customers, invoicing and maintaining records
Baker, Cake Decorator
Giant Eagle
Avon, OH Rocky River, OH Westlake, OH
03.2014 - 08.2019
- Produced consistently high-quality baked goods for customers.
- Operated bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Managed customer service operations, including taking orders and resolving complaints.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Maintained accurate inventory of baking supplies and ingredients.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Complied with health and safety codes to protect staff and customers.
Education
Diploma -
Lorain High
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Preppy Pet Fairview Park
08.2019 - 05.2025
Baker, Cake Decorator
Giant Eagle
03.2014 - 08.2019
Diploma -
Lorain High