Summary
Overview
Work History
Education
Skills
Timeline
Manager

Tracy Spalich

Lorain,OH

Summary

Manager with a good track record at Preppy Pet Fairview Park, excelling as a team player and customer service. Successfully motivated staff to enhance productivity while maintaining a safe environment. Skilled in time management and decision-making, ensuring a quality service and operational efficiency.

Overview

11
11
years of professional experience

Work History

Manager

Preppy Pet Fairview Park
08.2019 - 05.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Computerentry- new customers, invoicing and maintaining records

Baker, Cake Decorator

Giant Eagle
03.2014 - 08.2019
  • Produced consistently high-quality baked goods for customers.
  • Operated bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Complied with health and safety codes to protect staff and customers.

Education

Diploma -

Lorain High

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Manager

Preppy Pet Fairview Park
08.2019 - 05.2025

Baker, Cake Decorator

Giant Eagle
03.2014 - 08.2019

Diploma -

Lorain High
Tracy Spalich