TRACY V. ALLEN
CHICAGO,IL
Summary
Experienced manager with diverse background in training, administration, project management, customer care, and service. Seeking position to effectively utilize skills. Proficient in coordinating projects and programs in technology, construction, and education. Capable of overseeing project teams locally and globally. Safety-driven and adaptable with strong planning and problem-solving abilities. Resourceful with excellent communication skills. Highly organized, efficient, and maintains upbeat attitude. Offers engaging and pleasant personality combined with strong background in building customer relationships. Skilled in process development, problem-solving, and maintaining strong relationships with vendors, clients, stakeholders, and executives.
Overview
4
4
years of professional experience
Work History
Warehouse Associate, Level1
AMAZON
10.2023 - Current
- Trained in Quality Assurance and Learning Ambassador
- Use handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Collaborate with team members to achieve daily targets and complete tasks efficiently.
- Work safely around moving machinery.
- Trained in Inbound/Outbound Dock Work, Learning, Problem Solving, Power Industrial Equipment (Tugger, Turret, Fork Lift and Order Picker).
- Maintain clean, orderly work environment free of hazards.
- Swift Sort material handling sortation system, formal training within all aspects of the machine sorting equipment, Manual, 5#, 20# sorting
- Assist in training new hires, sharing best practices and providing support for their integration into the team, class sizes of up to 40 students.
- Help train new employees in safe practices and warehouse procedures.
- Promote a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Consistently meet or exceeded productivity targets while maintaining high standards for quality and safety.
- Complete regular cycle counts to maintain accurate inventory records.
- Operate equipment while observing standard safety procedures.
- Operate various types of equipment such as pallet jacks or hand trucks safely while moving products and materials throughout the facility.
Substitute Teacher, K-12
CHICAGO PUBLIC SCHOOLS
10.2023 - Current
- Manage a classroom of upwards of 30 students K-12.
- Create a positive learning environment, fostering strong learning environment, building relationships to bring about excellent results within the classroom
- Encourage positive behavior in the classroom whilst redirecting any adverse behavior to bring about change within the classroom and student environment
- As needed have individual conversations with students, encourage positive behavior in both personal and scholastic endeavors.
- Contribution within the faculty environment, follow the lead of the executive leadership and support staff
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Follow classroom plans left by class teacher to continue student education and reinforce core concepts.
- Manage classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Developed and implemented behavior management plans for students with challenging behavior.
Managing Director and Culinary Creator
TRACY'S TABLE
08.2020 - Current
- Cultivate a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Strengthen client relationships with regular communication, timely project delivery, and high-quality services.
- Expand market presence through successful negotiation of key partnerships and acquisitions.
- Manage, bake, serve, and create desserts, gift baskets and varying delectable edibles
- Responsible for design of decadent desserts, wedding cakes and high end back-office work
- Application of business and leadership, entrepreneurial, and strategic business training, scaling and sales to customers
- Sales to customers in various forms of multi-format, farmers markets, online orders, local delivery and shipping
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Promoted a culture of continuous learning by investing in employee development programs and resources.
Education
Ph.D. - Cyber Security
Laurel, MD01-2027
Professional Masters - Leadership Training And Mgnt
Kellogg School of Mngt, Northwestern
Evanston, IL2018
Professional Masters - Construction Engineering Mgnt
Illinois Institute of Technology
Chicago, IL01-2012
Professional Masters - IT Project Management
George Washington University
Washington, DC01-1999
Bachelor of Science - Mgnt Information Sys And Electrical Engr
Illinois Institute of Technology
Chicago, IL01-1993
Skills
- Microsoft Office Suite
- Lean Principles
- Attention to detail
- Problem-solving
- Excellent Trainer and Teacher
- Proficient Technical Manual Writer
- Certified Food Safety Manager
RELEVENT Work - Projects/Operations/Training
- ILLINOIS INSTITUTE OF TECHNOLOGY, Assistant Director of Education and Training
- EVANSTON TECHNOLOGY PARTNERS INC, Project Executive and Operations Manager
- KRISTINE FALLON ASSOCIATES, Project Manager/Trainer
- KC ASSOCIATES, Help Desk Operator/Consultant/Trainer
- ALLENCHRISTIANSON CONSULTING, Project Manager/Trainer
- BLUE CROSS BLUE SHIELD OF ILLINOIS, Electronic Commerce Architect/Trainer
- UNIVERSITY OF CHICAGO, Systems Support Analyst/Trainer
Timeline
Warehouse Associate, Level1
AMAZON
10.2023 - Current
Substitute Teacher, K-12
CHICAGO PUBLIC SCHOOLS
10.2023 - Current
Managing Director and Culinary Creator
TRACY'S TABLE
08.2020 - Current
Ph.D. - Cyber Security
Professional Masters - Leadership Training And Mgnt
Kellogg School of Mngt, Northwestern
Professional Masters - Construction Engineering Mgnt
Illinois Institute of Technology
Professional Masters - IT Project Management
George Washington University
Bachelor of Science - Mgnt Information Sys And Electrical Engr
Illinois Institute of Technology
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