Summary
Overview
Work History
Education
Skills
Personal Information
References
Work Availability
Timeline
RegisteredNurse

Tracy Vavrosky

Registered Nurse
Yuma,AZ

Summary

Seeking employment to continue my pursuit for excellent patient care in and out of the hospital setting. Dedicated and compassionate Registered Nurse with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

25
25
years of professional experience

Work History

Registered Nurse

Yuma Regional Medical Center
01.2018 - 01.2021
  • Seasonal Registered Nurse position.
  • Assigned to: Cardiac, Surgical, ED, Neuro, Endo, Medical and 2 years exclusive COVID unit.

Registered Nurse

Genesis Medical Center
01.2010 - 01.2018
  • Charge nurse from 2016 to 2018
  • Assigned to medical/telemetry from 2010 to 2013 then moved to Emergency department from 2013 to 2015.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Managed care from admission to discharge.

Financial Services Representative

Med/Pay
07.2006 - 07.2010
  • Provided excellent customer service, resolving issues quickly while maintaining long-term client relationships.
  • Maintained compliance with industry regulations, ensuring proper handling of sensitive patient data during billing process.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.
  • Negotiated payment arrangements with self-pay patients, offering flexible solutions that aligned with their financial capabilities.

Customer Service Representative

AT&T
01.1996 - 03.2006
  • Answered constant flow of customer calls with minimal wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Associates of Nursing -

Blackhawk College
Moline, IL
12.2010

Nursing

University of Phoenix
Tempe, AZ
07.2024 - Current

Skills

  • Fourteen years’ experience in high-volume call centers
  • Charge nurse position also involved staffing, peer reviews and education of staff
  • Incoming and outgoing calls to patients or family regarding care
  • Extensive critical thinking skills
  • Excellent customer service skills
  • Recognized for a daisy award

Personal Information

Title: Registered Nurse

References

Available upon request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Nursing

University of Phoenix
07.2024 - Current

Registered Nurse

Yuma Regional Medical Center
01.2018 - 01.2021

Registered Nurse

Genesis Medical Center
01.2010 - 01.2018

Financial Services Representative

Med/Pay
07.2006 - 07.2010

Customer Service Representative

AT&T
01.1996 - 03.2006

Associates of Nursing -

Blackhawk College

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Tracy VavroskyRegistered Nurse