Tracy Wagner
Hamburg,New York
Summary
Proven track record at The McGuire Group, enhancing patient care and streamlining admissions, leading to increased occupancy rates. Expert in Epic , Wellcare and Careport skilled in fostering trust through exceptional customer relations. Demonstrates integrity and analytical thinking, significantly improving clinic workflow and patient confidentiality practices.
Overview
22
22
years of professional experience
Work History
Admission Screener
The McGuire Group
12.2007 - Current
- Improved patient experience by providing efficient and accurate medical screening services.
- Enhanced clinic workflow through effective communication with medical professionals and staff.
- Ensured patient privacy and confidentiality while maintaining meticulous record-keeping practices.
- Collaborated with nursing staff to provide comprehensive care for patients undergoing medical screenings.
Admission Coordinator
The Mcguire Group
12.2002 - 03.2007
- Streamlined admissions process for smoother resident transitions and increased occupancy rates.
- Collaborated with interdisciplinary teams to optimize resident care outcomes and promote a holistic approach to healthcare.
- Developed strong relationships with residents'' families, fostering trust and open communication regarding their loved ones'' needs and preferences.
- Managed a high volume of applications, resulting in a smooth enrollment process for all parties involved.
Education
Bachelor of Science - Social Psychology
SUNY Buffalo State
Buffalo, NY05.1987
Skills
- Company processes and procedures
- Background Checks
- Corporate Procedures
- Proficient in EPIC, WELLCARE, PCC INSURANCE CHECK AND INSURANCE APPROVALS
- Policy Enforcement
- Integrity and Honesty
- Customer relations skills
- Organizational Skills
- Analytical Thinking
- Multitasking
- Behavioral observations
- Assertiveness
- Cross-cultural sensitivity
Timeline
Admission Screener
The McGuire Group
12.2007 - Current
Admission Coordinator
The Mcguire Group
12.2002 - 03.2007
Bachelor of Science - Social Psychology
SUNY Buffalo State
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