Tracy Winters
Blue Springs,MO
Summary
Detail-focused professional in eye care, recognized for high productivity and efficient task completion. Skilled in precision measurement, lens fitting, and customer service. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive client experiences.
Overview
39
39
years of professional experience
Work History
Optician
Advanced Eyecare
Blue Springs, MO
1996.05 - 2025.03
- Repaired and adjusted frames to meet customer needs.
- Managed client frame selection processes and walked through lens options.
- Ordered stock from suppliers based on customer orders.
- Educated patients about proper use of corrective eyewear, lifestyle habits, diet, exercise, which can affect vision health.
- Checked finished lenses for conformance to order specifications, quality and customer needs.
District Manager
U.S. Vision Royal Optical
Blue Springs, MO
1994.10 - 1996.03
- Identified and developed top talent to promote performance-oriented culture.
- Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
Office Manager
U.S. Vision Royal Optical
Blue Springs, MO
1986.01 - 1994.10
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Maintained up-to-date knowledge of company products, services, pricing structures, promotions.
- Coached, developed and motivated team to achieve revenue goals.
Education
High School Diploma -
Blue Springs High School
Blue Springs1986-05
Skills
- Frame adjustment
- Lens fitting
- Stock ordering
- Vision education
- Lens quality control
- Customer service
- Problem solving
- Product knowledge
Timeline
Optician
Advanced Eyecare
1996.05 - 2025.03
District Manager
U.S. Vision Royal Optical
1994.10 - 1996.03
Office Manager
U.S. Vision Royal Optical
1986.01 - 1994.10
High School Diploma -
Blue Springs High School