Trae Goldston
Atlanta,GA
Summary
Experienced IT Professional with a proven track record in enterprise software delivery, release coordination, and change management within fintech, banking, and healthcare IT sectors. Demonstrates a commitment to continuous improvement, operational efficiency, and process standardization to enhance software delivery frameworks. Skilled in leveraging industry best practices and modern technologies to streamline workflows, reduce deployment risks, and drive business value.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Release Manager
Kaiser Permanente
01.2019 - Current
- Led enterprise-wide release management initiatives within a SAFe Agile framework, ensuring on-time, high-quality product deliveries across multiple releases.
- Championed process improvements by conducting retrospectives and lessons-learned sessions, identifying key enhancement opportunities that increased operational efficiency.
- Managed end-to-end release coordination, collaborating with Scrum Masters, Product Managers, RTEs, and DevOps teams to streamline deployments and mitigate release risks.
- Implemented CI/CD and DevOps best practices, supporting AI/ML deployments (GLP-1, Pradaxa) and cloud modernization efforts to improve software delivery pipelines.
- Owned financial management for release initiatives, ensuring budget adherence and cost efficiency.
- Developed and maintained release dashboards in ServiceNow, JIRA, and Confluence, providing real-time visibility into program milestones, risks, and deployment impacts.
- Orchestrated change management efforts, ensuring compliance with industry regulations (SOX, PCI DSS) while managing off-cycle and emergency releases to minimize business disruption.
- Led cross-functional collaboration with offshore teams, IT leadership, and business stakeholders, ensuring seamless communication and execution of product roadmaps.
Enterprise Release Manager
Fiserv
08.2015 - 12.2018
- Led enterprise release management efforts, ensuring seamless execution of key milestones, AWS cloud implementations, and regulatory-driven releases.
- Facilitated Go/No-Go decisions by coordinating with Product Owners, Business Units, Engineering, and Change Management teams, ensuring release scope alignment and risk mitigation.
- Managed end-to-end release cycles, overseeing deployment readiness, maintenance windows, and post-release validation to drive high-quality fintech solutions.
- Resolved critical roadblocks by proactively triaging defects, managing release dependencies, and ensuring on-time delivery with minimal business impact.
- Provided on-site and remote support during scheduled maintenance windows, overseeing incident resolution, risk assessment, and compliance with industry regulations.
- Conducted post-maintenance reviews, analyzing key performance metrics and lessons learned to refine Agile release processes and improve future deployments.
- Drove cross-functional collaboration with Business, IT Operations, Security, and Cloud Engineering to ensure secure, scalable, and regulatory-compliant releases.
Education
Bachelor of Science (B.S.) - Public Policy
Georgia State University
Atlanta, GASkills
- Continuous deployment/Continuous integration
- Project planning
- Agile methodology
- Risk management
- Configuration management
- Data analysis
- Cross-functional team leadership
- Performance monitoring
- Release planning
- Technology implementation
- Incident management
Certification
- Certified Scrum Master, SCRUMstudy, 08/01/18
- Certified SAFe 5 DevOps Practitioner, Scaled Agile, 02/01/21
Timeline
Release Manager
Kaiser Permanente
01.2019 - Current
Enterprise Release Manager
Fiserv
08.2015 - 12.2018
Bachelor of Science (B.S.) - Public Policy
Georgia State University
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