Trakilshia Simmons
Rincon,GA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Sonic Boom
05.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Customer Success Manager
OnBrand24
12.2020 - 04.2023
- Assisted customers with onboarding and product setup to foster successful adoption and usage.
- Established strong relationships with key customers, resulting in increased customer loyalty.
- Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.
- Conducted regular account reviews to assess progress and strategize future growth opportunities for clients.
Dairy Lead
Kroger
10.2018 - 02.2021
- Coordinated daily operations, ensuring smooth workflow and timely completion of tasks.
- Proactively addressed potential bottlenecks in production processes, ensuring timely deliveries to customers and meeting order fulfillment deadlines.
- Introduced new product offerings based on market research findings and customer feedback, driving sales growth in the dairy category.
- Managed inventory levels, ordering supplies as necessary to maintain optimal stock levels and prevent waste.
Education
Bachelor of Science - Business Administration And Management
National University
La Jolla, CA04.2026
Associate of Science - Business Administration And Management
Everest University Online - Tampa
Seffner, FL10.2012
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Timeline
Assistant Manager
Sonic Boom
05.2023 - Current
Customer Success Manager
OnBrand24
12.2020 - 04.2023
Dairy Lead
Kroger
10.2018 - 02.2021
Bachelor of Science - Business Administration And Management
National University
Associate of Science - Business Administration And Management
Everest University Online - Tampa
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