Tram Nguyen
Boston,ME
Summary
Detail-oriented and proactive Executive Assistant with 5+ years of experience supporting C-level executives and senior leadership in fast-paced, mission-driven environments. Skilled in calendar and travel management, event coordination, budget tracking, cross-functional project support, and internal communications. Thrives in startup and high-growth settings with a proven track record of handling confidential matters with integrity and professionalism.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Assistant to Chief Executive Officer
Mother for Justice and Equality
06.2023 - Current
- Provide high-level executive support including calendar management, travel coordination, and internal communication.
- Draft meeting agendas, record board meeting minutes, and ensure follow-up on action items.
- Assist with new hire onboarding and internal planning processes.
- Collaborate with the finance team to align grant budgets and process monthly invoices.
- Manage special projects across departments, tracking deadlines and deliverables.
Freelancer - Administrative and Language Services
Upwork
02.2023 - Current
- Delivered high-quality translation, transcription, and content projects in English and Vietnamese.
- Adapted quickly to a variety of projects, honing remote work and time management skills.
Store Manager
Casella's Liquor
09.2018 - Current
- Managed and trained a team of 3 associates, promoting accountability, performance, and customer service excellence.
- Handled inventory management including ordering, restocking, and verifying deliveries against invoices.
- Resolved customer concerns promptly, maintaining high satisfaction and repeat business.
- Monitored daily sales, cash flow, and prepared sales reports for business tracking.
- Developed store policies to improve efficiency and ensure compliance with applicable laws.
- Achieved or exceeded monthly sales targets through effective promotions and upselling.
- Trained and mentored staff, enhancing team performance and service quality.
Executive Assistant
Citibank
09.2021 - 03.2022
- Maintained executive calendars, coordinated travel, and managed expense reporting.
- Supported project execution and cross-team communications with confidentiality.
- Organized events and meetings, ensuring seamless logistics and documentation.
Receptionist
East Boston Dental and Orthodontics
04.2021 - 03.2022
- Scheduled patient appointments and maintained accurate medical records.
- Supported front desk operations and coordinated with medical staff for seamless service.
CORE COMPETENCIES
- Executive Support & Calendar Management
- Cross-Functional Collaboration (Marketing, Finance, Ops)
- Events & Travel Coordination
- Budgeting, Invoicing & Expense Reporting
- Meeting Preparation & Minute-Taking
- Project Coordination & Implementation
- Email & Information Flow Management
- Onboarding & Internal Communications
Certification
- Bachelor of Arts in Business Administration - Boston College, Dec 2020
- Business Analytics Certificate - Cornell University, Dec 2020
- Google Cybersecurity Specialization Certificate - May 2023
LANGUAGES
English - Fluent
Vietnamese - Native
Timeline
Executive Assistant to Chief Executive Officer
Mother for Justice and Equality
06.2023 - Current
Freelancer - Administrative and Language Services
Upwork
02.2023 - Current
Executive Assistant
Citibank
09.2021 - 03.2022
Receptionist
East Boston Dental and Orthodontics
04.2021 - 03.2022
Store Manager
Casella's Liquor
09.2018 - Current
Similar Profiles
TRAM NGUYENTRAM NGUYEN
Executive Assistant to the Chief Executive Officer at Mothers for Justice and EqualityExecutive Assistant to the Chief Executive Officer at Mothers for Justice and Equality
Keiesha MooreKeiesha Moore
Legal Assistant/Case Manager at A Law Firm Justice and EqualityLegal Assistant/Case Manager at A Law Firm Justice and Equality
Serafina ValtierraSerafina Valtierra
Executive Assistant at MELJ (Minorities for Equality, Liberty, and Justice) CenterExecutive Assistant at MELJ (Minorities for Equality, Liberty, and Justice) Center
Isaiah ReevesIsaiah Reeves
Sleep Technician at Neurocare Inc.Sleep Technician at Neurocare Inc.
Alexander RachalskiAlexander Rachalski
Pig Dinner Chair at Phi Gamma Delta, Miami UniversityPig Dinner Chair at Phi Gamma Delta, Miami University