Tramacia Mayo
Office Administrator
Fort Worth,TX
Summary
Experienced office administrator with strong organizational skills, attention to detail, and excellent communication abilities. Proven track record of efficiently managing administrative tasks and providing top-notch support to executives and teams.
Overview
19
19
years of professional experience
Work History
Administrative Office Manager
Classy Girl Inc
Fort Worth
03.2020 - 02.2024
- Managed office supplies and equipment, demonstrating a high level of resourcefulness and efficiency
- Provided exceptional customer service to clients, resolving inquiries in a professional and timely manner
- Coordinated schedules and meetings for executives, utilizing strong organizational skills and attention to detail
- Created and maintained electronic filing systems to streamline document organization and retrieval.
Accounts Receivable Clerk
Republic National Distributing Company
Grand Prairie
07.2022 - 08.2023
- Proficient in processing invoices and reconciling accounts for accurate financial reporting
- Skilled in analyzing and resolving billing discrepancies in a timely manner
- Detail-oriented in reviewing aging reports and communicating with customers for payment arrangements
- Experienced in maintaining customer accounts and collections for successful cash flow management.
Customer Service Representative
Haverty Furniture Companies, Inc
Coppell
05.2017 - 01.2020
- Provided personalized service to enhance customer experience, leading to increased retention rates
- Resolved customer inquiries efficiently, maintaining high satisfaction levels and exceeding performance targets
- Demonstrated strong communication skills in handling customer complaints, ensuring swift resolution
- Utilized CRM software to track customer interactions and collaborated with team to improve processes.
Medical Office Administrator
Texas Treatment Center
Haltom City
08.2018 - 06.2019
- Managed daily operations and staff in a busy medical office setting
- Oversaw medical billing processes, ensuring accuracy and timely payments
- Implemented new electronic health record system for improved efficiency and patient care
- Coordinated scheduling and patient flow for optimized clinic operations.
Medical Office Assistant
Greenwhich Home Healthcare Associates
Grand Prairie
01.2014 - 04.2017
- Managed daily operations and staff in a busy medical office setting
- Oversaw medical billing processes, ensuring accuracy and timely payments
- Implemented new electronic health record system for improved efficiency and patient care
- Coordinated scheduling and patient flow for optimized clinic operations.
Human Resources Assistant
New Beginning Business Care
Fort Worth
12.2008 - 01.2014
- Assisted with recruitment process by posting job vacancies and scheduling interviews
- Managed employee records, including updates to personal information and benefits enrollment
- Conducted new hire orientations and assisted with onboarding process for employees
- Coordinated training sessions and tracked attendance for compliance purposes.
Mortgage Servicing Representative
Washington Mutual Home Loans
Arlington
02.2005 - 09.2008
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner.
- Provide customer service with the objective of profiling customers and extending contact to sell new or additional products and services.
- Maintain accurate customer records and order information in CRM system.
Education
High school diploma - undefined
Success High School
Fort Worth, TX 08.2004 - 5 2005
Timeline
Accounts Receivable Clerk
Republic National Distributing Company
07.2022 - 08.2023
Administrative Office Manager
Classy Girl Inc
03.2020 - 02.2024
Medical Office Administrator
Texas Treatment Center
08.2018 - 06.2019
Customer Service Representative
Haverty Furniture Companies, Inc
05.2017 - 01.2020
Medical Office Assistant
Greenwhich Home Healthcare Associates
01.2014 - 04.2017
Human Resources Assistant
New Beginning Business Care
12.2008 - 01.2014
Mortgage Servicing Representative
Washington Mutual Home Loans
02.2005 - 09.2008
High school diploma - undefined
Success High School
08.2004 - 5 2005
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