Led initiatives to improve patient care delivery by collaborating with registered nurses, licensed practical nurses, and physicians. Managed responsibilities as a state tested nursing assistant, showcasing a commitment to professional growth and patient advocacy. Pursued opportunities to refine customer service and administrative skills within the healthcare sector.
Overview
15
15
years of professional experience
Work History
Staffing/ Scheduler/medical Records Assistant
Shiloh Springs Nursing Home
Trotwood, OH
04.2020 - 12.2023
Assists with direct patient care for patients with dementia, behavioral issues and the patients in the lockdown unit.
Provide patients with help walking, exercising, and moving around the facility.
Position, feed, bathe, dress and assist patients with grooming and other tasks.
Observe patients' conditions, measure and record food and liquid intake and output and vital signs, and report changes to professional staff.
Modeled service behaviors by greeting and developing rapport with patients, providing health information to ensure they feel comfortable and that their healthcare needs are met.
Worked closely with Management to ensure staffing and scheduling needs are achieved.
Communicated and ensured compliance with all Covenant House policies including, but not limited to, policies regarding meals, facility activities and patient recreation.
Developed best practices based on Covenant House goals.
Work with management team to execute all parts of the strategy including ensuring I was compliant with training and performance management.
Caring and empathetic person who understands the high prevalence of traumatic experiences in persons who receive behavioral health services.
Siena Woods Nursing Home Jan 2024 until Now Scheduleer, Central Supply.
State Tested Nursing Assistant/ Scheduler
Mary Scott Nursing Home
Dayton, OH
12.2012 - 04.2020
A good understanding of the State of Ohio regulations and requirements for effective management of operating a skilled patient care facility.
Excellent leadership skills and positive interpersonal interactions with facility staff.
A strong desire to see the best quality outcomes for the facility’s residents.
A solid and effective customer service focus on both internal and external customers.
Managing the inventory and ensuring the facility is stocked with necessary supplies.
Prepare stock reports, memos, letters, inventory statements and other documents, using word processing, spreadsheet, database and/or presentation software.
Prioritize and manage multiple projects simultaneously and follow through on management requests in a timely manner.
Assists with direct patient care under the supervision of the RN or other medical professionals.
Provide patients with help walking, exercising, and moving in and out of bed.
Position, feed, bathe, dress and assist patients with grooming and other tasks.
Observe patients' conditions, measure and record food and liquid intake and output and vital signs, and report changes to professional staff.
2 years as a Scheduler as of now.
State Tested Nursing Assistant
Covenant House Nursing Home
Dayton, OH
01.2009 - 01.2012
Assists with direct patient care for patients with dementia, behavioral issues and the patients in the lockdown unit.
Provide patients with help walking, exercising, and moving around the facility.
Position, feed, bathe, dress and assist patients with grooming and other tasks.
Observe patients' conditions, measure and record food and liquid intake and output and vital signs, and report changes to professional staff.
Modeled service behaviors by greeting and developing rapport with patients, providing health information to ensure they feel comfortable and that their healthcare needs are met.
Worked closely with Management to ensure staffing and scheduling needs are achieved.
Communicated and ensured compliance with all Covenant House policies including, but not limited to, policies regarding meals, facility activities and patient recreation.
Developed best practices based on Covenant House goals.
Work with management team to execute all parts of the strategy including ensuring I was compliant with training and performance management.
Caring and empathetic person who understands the high prevalence of traumatic experiences in persons who receive behavioral health services.
Education
High School - undefined
Dunbar High School
06.2002
Skills
Microsoft Office (Word, Outlook)
Demonstrated knowledge of Windows-based computer applications
Medical Records /Office Administrative Assistant at The Doctor's Choice Home Health ServicesMedical Records /Office Administrative Assistant at The Doctor's Choice Home Health Services