Customer-oriented professional with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements. Highly motivated and always ready to work.
Overview
10
10
years of professional experience
Work History
Loader and Unloader
K & M supply
West Palm Beach, FL
04.2023 - 09.2023
Loaded and unloaded freight from trucks using forklift equipment.
Verified accuracy of shipping documents against product received.
Assisted in organizing warehouse stock to ensure efficient storage, retrieval, and replenishment of products.
Maintained a safe work environment by adhering to all safety regulations and policies.
Wrapped and packaged finished products according to customer specifications.
Labeled containers accurately with correct item codes, weight, destination address.
Performed daily cycle counts and physical inventories of goods stored in the warehouse area.
Service Associate
Walmart
Clewiston, FL
02.2022 - 08.2022
Greeted customers and assessed their needs.
Processed customer transactions in an efficient and accurate manner.
Provided exceptional customer service to ensure customer satisfaction.
Maintained store displays to ensure that merchandise was attractively presented.
Adhered to all safety regulations when handling merchandise or operating equipment.
Assisted with inventory control procedures such as ordering stock and stocking shelves.
Organized backroom area by properly stacking merchandise according to company standards.
Utilized POS system to process orders accurately and efficiently.
Maintained cleanliness of work areas throughout the day.
Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Juvenile Detention Officer
Everglades Youth Academy
Okeechobee, FL
04.2016 - 01.2022
Monitored detainees for compliance with regulations, safety protocols, and behavior standards.
Reported incidents of misconduct or violations of policy to supervisors.
Conducted security checks on the facility grounds and surrounding areas.
Supervised recreational activities for detained juveniles.
Maintained records of individual detainees' progress and behavior while in custody.
Facilitated communication between detainees and their families when appropriate.
Assisted with resolving disputes between detainees peacefully.
Counseled juveniles on life skills, such as anger management, problem solving, conflict resolution.
Transported juvenile detainees to court hearings or other appointments as required.
Performed administrative tasks such as filing paperwork and updating records.
Ensured a safe environment was maintained within the facility at all times.
Encouraged positive behaviors among detained juveniles through rewards systems.
Completed daily reports.
Performed head counts, checking cells for missing inmates.
Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
Served meals and dispensed medications to inmates.
Park Operations Host
Disney
Orlando, FL
06.2013 - 02.2014
Greeted visitors and provided information about park facilities, regulations, and activities.
Assisted with the setup of events and activities in the park.
Conducted routine maintenance checks of playgrounds, restrooms, picnic areas, and other recreational amenities.
Monitored visitors to ensure safety protocols were followed.
Inspected trails and walkways for debris or hazards and removed as necessary.
Performed basic repairs such as painting benches, replacing light bulbs.
Provided first aid assistance to injured visitors when needed.
Cleaned up trash from public areas around the park grounds.
Distributed informational materials about local attractions at visitor centers.
Set up tables and chairs for events held in the park.
Operated cash registers accurately when selling tickets or merchandise.
Worked with vendors to coordinate delivery of supplies needed for daily operations.
Loaded and unloaded guests from attractions quickly and efficiently to enhance flow of guests through attraction.
Operated attraction with friendly demeanor to draw in park attendees.