Tran Pham
Chesterfield,VA
Summary
Hardworking, highly motivated individual eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
Work History
Server/Host
Lucky AF
Richmond, VA
12.2022 - Current
- Tailored interactions based on guest's preferences and personalities in order to create an exceptional dining experience
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Building positive relationships with regular clients by getting to know their needs and generating repeat sales by encouraging customer return
Server
Boil Bay
Midlothian, VA
06.2021 - 02.2022
- Relationship management and the ability to build a rapport with guests, while always maintaining professionalism
- Recognized as top-performing server with high liquor sales, resulting in increased revenue for the establishment
Cashier
Walmart
Chesterfield, VA
09.2020 - 04.2021
- Building positive relationships with regular clients by getting to know their needs and generating repeat sales by encouraging customer return
- Abide by state, federal and corporate liquor regulations pertaining to serving alcoholic beverage to minors and intoxicated guests.
Education
Bachelor of Science - Business Supply Chain Management And Analytics
Virginia Commonwealth University
08-2025
Skills
- Public speaking
- Customer service
- Emotional intelligence
- Problem-solving
- Communication
- Analytical thinking
Languages
Vietnamese
Native/ Bilingual
Timeline
Server/Host
Lucky AF
12.2022 - Current
Server
Boil Bay
06.2021 - 02.2022
Cashier
Walmart
09.2020 - 04.2021
Bachelor of Science - Business Supply Chain Management And Analytics
Virginia Commonwealth University
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