Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Trang Dao

Glastonbury

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. [Job Title] utilizing quantitative analysis tools to investigate problems thoroughly before developing comprehensive solutions, tailored specifically to each individual business need. Excels at presenting complex information in easy-to-digest format, allowing clients to make informed decisions quickly. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Free Lance Language Consultant

Trang Dao
08.2016 - Current
  • Delivered outstanding service of interpretation to clients to maintain and extend relationship for future business opportunities.
  • Onboarded with meetings and maintain high standards and accuracies to support providers and clients in medical settings, etc

Project and Office Manager

Rubicon Ventures LLC
02.2020 - 02.2023
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Built and managed processes for tracking and monitoring department performance.
  • Created organized filing system to manage department documents.
  • Created reports, presentations and other materials for executive staff.
  • Negotiated and executed contracts on behalf of department.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.

Education

Bachelor of Arts - Sociology And Criminal Justice

University of Massachusetts - Boston
Boston, MA

Post Bachelor’s Certification Program - Health And Human Services Management

Suffolk University
Boston, MA

Skills

  • Customer Relationship Management
  • Reports and Documentation
  • Data Warehousing
  • Cultural Awareness
  • Issue Resolution
  • Change Management
  • Project Management
  • Strategic Growth Management
  • Analytical Thinking
  • Client Engagement
  • Executive Support
  • Attention to Detail
  • Project Implementation
  • Financial Planning
  • Global Thinking
  • Client Relationships
  • Work Planning and Prioritization
  • Honesty and Integrity
  • Research and Development
  • Forecasting and Reporting
  • Network Operations
  • Working with Consultants
  • Coordinate Supplies
  • Cross-Cultural Communications
  • Social Media Platforms

Languages

Vietnamese
Native or Bilingual

Timeline

Project and Office Manager

Rubicon Ventures LLC
02.2020 - 02.2023

Free Lance Language Consultant

Trang Dao
08.2016 - Current

Bachelor of Arts - Sociology And Criminal Justice

University of Massachusetts - Boston

Post Bachelor’s Certification Program - Health And Human Services Management

Suffolk University
Trang Dao