Trang Tran
Buford,GA
Summary
A hard working individual with proven ability to thrive under pressure, demonstrated at MANAGERIAL by enhancing customer satisfaction and resolving staff conflicts effectively. Skilled in Excel, Word, and fluent in Vietnamese, I excel in team management, delegating tasks efficiently to optimize team performance. Achievements include cross-training employees, significantly boosting team agility.
Overview
5
5
years of professional experience
Work History
Manager
MANAGERIAL
07.2019 - 03.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor Of Arts - General Business
Lincoln University
Oakland, CA03.2017
Skills
Able to work under pressure and fast pace environment
Experienced working with a team
Able to manage time
Basic knowledge in excel and word
Know how to speak Vietnamese
Able to lead a team and have the ability to assign certain work for other employees
Timeline
Manager
MANAGERIAL
07.2019 - 03.2024
Bachelor Of Arts - General Business
Lincoln University
Similar Profiles
RAED HABIBRAED HABIB
BIG OCEAN TRADING DMCC at MANAGERIALBIG OCEAN TRADING DMCC at MANAGERIAL
Ana FernandezAna Fernandez
Owner at MANAGERIALOwner at MANAGERIAL
Christopher R. TinkerChristopher R. Tinker
Systems & Procedures Analyst - VCNV Lead at V2 Managerial Cost Account (MCA)Systems & Procedures Analyst - VCNV Lead at V2 Managerial Cost Account (MCA)