Cesar Uribe
Magna,UT
Summary
Restaurant management professional skilled in streamlining operations and elevating dining experiences. Known for driving team collaboration and fostering results-driven environment. Reliable and adaptable, consistently meeting evolving business needs. Expertise in staff training, customer service, and operational efficiency.
Overview
30
30
years of professional experience
Work History
Manager
Cracker Barrel Restaurant
01.2018 - Current
- Responsible for training, developing for the FOH employees, customer service skills sales techniques and developing new supervisors and trainers.
- Led operational strategies to enhance service efficiency and customer satisfaction.
- Developed training programs for staff, fostering a culture of continuous improvement and accountability.
- Mentored team members in best practices, enhancing overall productivity and employee engagement.
- Managed and motivated employees to be productive and engaged in work.
Manager
Flemings Prime steak and wine house
01.2017 - 01.2018
- Service manager in this role Im in charge of the hiring, certification and Scheduling for all the front of the house staff, hostess, buses, bartenders, back waiters, and servers sales in this unit 5.5 million a year
General Manager
Cantina Southwestern grill
01.2012 - 01.2017
- Responsible for the entire operations of the restaurant, pay roll, hiring. Training, developing new managers, new menu items, advertising, maintaining restaurant standards and maintain this restaurant in first place according to trip advisor and Several web sites.
General Manager
IHOP
01.2008 - 01.2012
- Responsible for the operation of this restaurant, and able to convert this restaurant into a training unit for the IHOP corporation training new Employees and general managers for the state of Idaho and Montana and Wyoming.
Production Worker
Apple Computers
02.2007 - 03.2008
- Collaborated with team members to streamline production processes and enhance productivity.
- Trained new staff on equipment operation and safety protocols effectively.
- Maintained clean work environment adhering to safety regulations and standards.
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
General Manager
El TORITO
01.2004 - 2007
- This restaurant is the training unit for over 200 restaurants TORITO grill, Acapulco’s, And Chevy's, In this unit, and covering general managers Vacations for several units, Banquet set up and execution, I was able to work with Pepe Lopez, our corporate chef And Develop new special for all the restaurants every 90 days, with a average sales of 4.5 million year
- Oversaw daily operations, ensuring efficient workflow and customer satisfaction.
Food and Beverage Outlets Manager
The Westin Hotel
01.2000 - 01.2004
- In this hotel, I was in charge of the entire food and beverage outlets, room service, Restaurant and our main bar, and in room banquets
Room Service manager
LOEWS Coronado bay resort
01.1998 - 01.2000
- We set in room private functions, set up breakfast and dinner with screw of 25/35 servers 6 order takers and developing employees, training ETC.
Mini bar and Room Service supervisor
The Sheraton Torrey pines
01.1996 - 01.1998
- In charge of in room service department and re stock liquor in suites.
Education
Hotel Management Degree - Hospitality Management
National Technical Educational College
Tijuana Mexico Skills
- Good communication and interpersonal skills
- Employee retention
- Bilingual Spanish-English
- Ability to work in a high volume and fast pace environment
- Work with several systems Tableau, Crunch time, Teamworx , Aloha POS, Microsoft, Excel
- Team leadership
- Decision-making
- P&L understanding
- Knowledge of food and labor control, planing and sales grow
- Inventory
- Brand Awareness
- Anticipating customer needs
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Task delegation
- Goal setting
- Documentation and reporting
- Staff development
- Shift scheduling
- Conflict resolution
Languages
Spanish
Native or Bilingual
Timeline
Manager
Cracker Barrel Restaurant
01.2018 - Current
Manager
Flemings Prime steak and wine house
01.2017 - 01.2018
General Manager
Cantina Southwestern grill
01.2012 - 01.2017
General Manager
IHOP
01.2008 - 01.2012
Production Worker
Apple Computers
02.2007 - 03.2008
General Manager
El TORITO
01.2004 - 2007
Food and Beverage Outlets Manager
The Westin Hotel
01.2000 - 01.2004
Room Service manager
LOEWS Coronado bay resort
01.1998 - 01.2000
Mini bar and Room Service supervisor
The Sheraton Torrey pines
01.1996 - 01.1998
Hotel Management Degree - Hospitality Management
National Technical Educational College
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