TRANG VU
Salem,USA
Summary
Proven track record in enhancing financial processes and systems, notably at Town of Swampscott, where I leveraged Microsoft Excel and Munis to streamline accounting operations. Skilled in team supervision and customer service, achieving significant improvements in efficiency and client satisfaction. Expertise in A/P and A/R management complements my strong analytical and problem-solving abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Town Accountant
Town of Swampscott
Swampscott, MA
09.2021 - Current
- Perform a variety of accounting duties such as tracking departmental spend to approved budgets, prepare required reports and records, and provide information and assistance to Town departments on accounting and budget procedures
- Monitor and maintain existing accounting controls, and validate, research and confirm accounting data
- Monitor weekly, monthly and annual financial reports of revenues and expenditures per fund, department and line item
- Conduct analyses of all reports to ensure compliance with established accounting policies, procedures, laws and regulations
- Prepare monthly reports including revenue, expenditure, general ledger and purchase order journal reports and distribute to user departments and interpret as necessary
- Prepare various year-end spreadsheets for the annual financial statements
- Perform and/or approve journal entries and monthly reconciliation for cash, receivables
- Perform budget adjustment as needed with supervisor approval
- Assign amount to appropriate line items and transfer funds within a department's line-item budget
- Assist with Town audit by gathering information, preparing reports, answering questions and corresponding with auditors
- Coordinate security measures for MUNIS general ledger and related systems and designate employees to appropriate level of system access
- Communicate with AMUNIS support team as needed
- Work with external auditors, software and other vendors, the DOR and other outside agencies in the performance of position responsibilities
- Process bi-weekly Account Payable and act as back-up for Town Accountant's absence
- Provide assistance on special projects, including general ledger software upgrades, training, workflow improvements
- Check and post account receivable receipts and revenue
Shift manager
JKS & K
Mt. Pleasant, SC
01.2020 - 05.2021
- Supervised up to 10 employees and ensured quality control by implementing store policies
- Kept tracks of daily sales to ensure the store is improving number in the number of weekly sales and completing tasks efficiently
- Trained new hires by effectively explaining how store policies and the tasks will be assigned, such as selecting quality products and using register
- Utilized prioritization skills to organize workload to ensure maximum efficacy in the store
- Communicated with customers through phone and in-person to resolve any issues regarding their purchase and store services
Customer Service Representative
Harris Teeter
Mt. Pleasant, SC
03.2020 - 06.2020
- Took care of customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience
- Accurately and efficiently operated the cash register, providing various services at the customer service counter, and maintaining security and control of all funds in the cash register
- Performed duties of floor monitor when one is not assigned to be on-duty
- Perform the duties of cashier and bagger when appropriate
Office Assistant
Center for International Education, Salem State University
Salem, MA
01.2017 - 12.2019
- Accountable for office services, project management, customer service, policy maintenance
- Help staff in accomplishment of their projects
- Developed a professional office image through in-person and phone communication
- Student advising on immigration laws/matters with focus on non-immigration visas
- International student orientations
Accounting Intern
Osborne Associate
Peabody, MA
05.2019 - 08.2019
- Balanced multiple entities bank accounts
- Assisted in reconciling monthly and quarterly financial statements and providing subsequent reporting - this includes items such as journal entries, prepaid expenses, accrued expenses, accumulated depreciation and amortization, and tacking these items on related spreadsheets
- Miscellaneous financial and ad hoc reporting
- Various office tasks
Tax Volunteer
VITA, Salem State University/ Northshore CDC
Salem, MA
01.2017 - 04.2017
- Met with low income clients concerning tax return preparation
- Assisted individuals with 1040 tax forms and provided referrals as needed
- Collected documentation tax services
Resident Assistant
Salem State University
Salem, MA
01.2016 - 05.2016
- Assisted in basic office responsibilities, answering the office phone and responding back to emails daily
- Answered and helped resident students with their needs and concerns of living on campus
Sale Associate
Bookstore
Ho Chi Minh city, Vietnam
10.2013 - 02.2014
- Assisted and advised customers with their purchases
- Calculated revenue and expense to get income/loss
Education
Master of Science - Accounting
Suffolk University
Boston, Massachusetts05.2023
B.S - Business Administration
Salem State University
Salem, Massachusetts12.2019
Skills
- Microsoft Excel
- Access
- Word
- Microsoft GP Dynamics
- Quickbook
- Terra Dota
- People Soft
- HubSpot
- Munis
- Depreciation Works
- A/P and A/R
Certification
- Associate Massachusetts Certified Public Purchasing Official (MCPPO)
- Public Notary
Volunteer Experience
- Banking University of Ho Chi Minh city, Ho Chi Minh city, Vietnam, Marketing Volunteer, 09/01/13, 05/01/20, Helped fund raising for abandoned or poor children to have a better life.
- International Student Association, Asia-chairperson, 09/01/17, 05/01/18
- International Student Association, VP for Marketing, 09/01/18, 05/01/19
Languages
- Vietnamese, native
- English, fluent
Timeline
Assistant Town Accountant
Town of Swampscott
09.2021 - Current
Customer Service Representative
Harris Teeter
03.2020 - 06.2020
Shift manager
JKS & K
01.2020 - 05.2021
Accounting Intern
Osborne Associate
05.2019 - 08.2019
Office Assistant
Center for International Education, Salem State University
01.2017 - 12.2019
Tax Volunteer
VITA, Salem State University/ Northshore CDC
01.2017 - 04.2017
Resident Assistant
Salem State University
01.2016 - 05.2016
Sale Associate
Bookstore
10.2013 - 02.2014
Master of Science - Accounting
Suffolk University
B.S - Business Administration
Salem State University
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