Retail Sales Associate
TRANG ANH PHAN
Macy’s
Garden Grove,CA
7
years of professional experience
1
Certification
1
Language
Motivated Business Administration student with experience in student support, tax data entry, and retail, demonstrating strong communication and service skills. Recognized on the President’s List and Honor List, committed to pursuing a career in financial planning and wealth management while managing multiple responsibilities.
Work History
Student Assistant
3 Months- Welcome students, faculty, and visitors as the first point of contact for the EOPS office.
- Answer questions in person, by phone, and by email about services, eligibility, and application deadlines.
- Schedule appointments with EOPS counselors and specialists and direct students to appropriate staff.
- Guide students through EOPS applications and online portals, explaining steps and required information.
Tax Data Entry Technician
2 Years 1 Month- Enter taxpayer information from W-2s, 1099s, Schedule K-1s, and receipts into tax preparation software.
- Review documents for legibility, completeness, and missing signatures before data entry.
- Compare entries with source documents and flag discrepancies, including mismatched Social Security numbers and inconsistent amounts, for tax preparer review.
- Follow office procedures to safeguard confidential taxpayer and financial information.
Retail Sales Associate
2 Years 3 Months- Welcomed customers, answered product questions, and recommended fragrances based on their preferences and needs.
- Explained fragrance differences and demonstrated sampling on scent strips or skin.
- Helped customers compare scents and choose products that matched their preferences.
- Maintained organized, stocked displays and replenished merchandise.
- Checked promotional signage for accuracy and current offers.
An Exchange Student
1 Month- Shared perspectives on how high school students can contribute to the United Nations Sustainable Development Goals.
- Listened to participants from different backgrounds and discussed how young people can support their communities while responding to social change.
- Managed coursework deadlines and balanced competing priorities across multiple academic commitments.
- Conducted research using credible sources to support assignments, projects, and presentations.
- Collaborated with classmates on group projects, contributing organized communication and reliable follow-through.
Education
Associate of Science - Business Administration
- President’s List and Honor List
- Academic goal: Transfer in fall 2027 and pursue a career in financial planning and wealth management.
California High School Equivalency Certificate
High School Diploma
Skills
Certifications: Microsoft Office Specialist (MOS)
Word 2016 and Excel 2016; Internet and Computing Core Certification (IC3); Google Project Management Certificate
Data organization
Leadership qualities
Strong organization
Data analysis
Additional Training: Financial Statement Analysis; Creating Financial Statements Using Microsoft Excel
Certification
- Microsoft Office Specialist (MOS) | Word 2016 and Excel 2016
- Digital Literacy Certification (IC3) | Google Project Management
Languages
Languages: English and Vietnamese
CERTIFICATIONS AND SKILLS
Additional training: Financial Statement Analysis; Create a Financial Statement using Microsoft Excel
EDUCATION AND ACADEMIC HONORS
President’s List and Honor List
Timeline
Student Assistant
Golden West College
08.2026 - CurrentRead More
Tax Data Entry Technician
J.C Income Tax Services
10.2024 - CurrentRead More
Retail Sales Associate
Macy’s
08.2024 - CurrentRead More
An Exchange Student
21st Chuo International Education Forum
08.2019 - 09.2019Read More
California High School Equivalency Certificate
Read More
Bui Thi Xuan High School
High School Diploma
Read More
Golden West College
Associate of Science from Business Administration
Read More