Tran Minh Thi Ngo
Garden Grove,CA
Summary
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
2
2
years of professional experience
Work History
Babysitter
Home
01.2024 - Current
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Planned fun outings and educational activities to keep children entertained.
Customer Service Cashier
Nuviest-mua Gì Đây Ta
09.2023 - 03.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
Education
Bachelor of Technology -
Nguyen Tat Thanh
Ho Chi Minh City01-2019
Skills
- Following directions
- Flexible scheduling
- Maintaining safe environment
- Child supervision
- Licensed driver
- Upholding discipline rules
- Safe driving
- Clear communication
- Discipline
- Basic first aid
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Babysitter
Home
01.2024 - Current
Customer Service Cashier
Nuviest-mua Gì Đây Ta
09.2023 - 03.2025
Bachelor of Technology -
Nguyen Tat Thanh
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