Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tonya Anderson
Open To Work

Tonya Anderson

General Office
FORT WORTH,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

General OfficeChat Support RepresentativeData Entry Clerk

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid
Location: FORT WORTH, TX, US
Open to relocation: No

Salary Range

$35000/yr - $60000/yr

Important To Me

Work from home optionPaid time offPaid sick leaveWork-life balance

Summary

Dedicated professional skilled in customer service, office administration, and problem-solving. Proven ability to streamline processes and enhance operational efficiency.

Overview

26
26
years of professional experience

Work History

Material Processor Lead (Remote)

Assurant Global Protection Services
01.2018 - 11.2025
  • Executed operation of material handling equipment to facilitate seamless processing of goods.
  • Administered inventory levels and performed systematic stock audits to maintain operational integrity.
  • Analyzed and improved workflow processes in collaboration with team members to boost overall efficiency.
  • Conducted comprehensive training for new hires to uphold workplace safety standards and ensure proper equipment handling.
  • Oversaw material handling equipment operations, ensuring timely and efficient processing of products.
  • Ensured inventory accuracy by executing regular cycle counts and reconciliation processes.

Front Desk Receptionist to Senior Admin

Statewide Remodeling
01.2014 - 09.2018
  • Facilitated front desk operations, prioritizing efficient guest check-in processes and organized appointment scheduling.
  • Streamlined communication channels between departments to enhance operational efficiency and responsiveness.
  • Crafted and coordinated employment advertisements across various platforms to enhance recruitment efforts.
  • Oversaw intake of new employment applications, ensuring availability of all necessary identification for verification.
  • Developed and implemented training programs for new hires, focusing on customer service protocols and office procedures to ensure consistent service excellence.
  • Managed online ordering of office supplies while maintaining optimal inventory levels.
  • Managed multi-line phone systems to ensure efficient call routing to appropriate personnel or departments.

Front Desk Receptionist

Moore Supply Company, Inc.
03.2012 - 01.2014
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes.
  • Coordinated appointment scheduling, maximizing office productivity and client satisfaction.
  • Maintained office inventory, tracking supplies to ensure seamless daily operations.
  • Assisted in resolving customer inquiries, enhancing overall service delivery and responsiveness.
  • Handled incoming calls efficiently, ensuring proper re-routing to enhance customer service and operational flow.

Specialist III

OneWest Bank
01.2011 - 02.2012
  • Served as a key liaison to coordinate efforts between homeowners and legal counsel, ensuring efficient mortgage transactions.
  • Facilitated accurate legal and financial documentation processes to ensure compliance in real estate transactions.
  • Coordinated dialogue between internal teams and external entities to streamline processes and meet established timelines.
  • Reviewed and validated all documentation to ensure full compliance with applicable regulatory requirements.

Defense Litigation Secretary

Law Offices of Douglas Yuengling
01.2000 - 11.2010
  • Executed meticulous management of case files and documentation, guaranteeing precision and conformity with legal standards.
  • Facilitated coordination of court appearance and client meeting schedules to enhance operational productivity.
  • Drafted legal documents, including pleadings and discovery materials, for attorney review.
  • Performed in-depth legal analysis, focusing on supporting case preparation and refining strategic approaches.

Education

Associate of Science - Biology

Huston-Tillotson University
Austin, TX

Cosmetology License 1500 Hours - Cosmetology And Success Image Consulting

Vogue Beauty College
Austin, TX

Business Certification - Business Apps And Operating Systems

Worldwide Business School
Clifton, NJ

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Verbal and written communication
  • Scheduling / Calendar Entry
  • Front office management / Phone
  • Office administration
  • Word processing
  • Mail distribution

Timeline

Material Processor Lead (Remote)

Assurant Global Protection Services
01.2018 - 11.2025

Front Desk Receptionist to Senior Admin

Statewide Remodeling
01.2014 - 09.2018

Front Desk Receptionist

Moore Supply Company, Inc.
03.2012 - 01.2014

Specialist III

OneWest Bank
01.2011 - 02.2012

Defense Litigation Secretary

Law Offices of Douglas Yuengling
01.2000 - 11.2010

Associate of Science - Biology

Huston-Tillotson University

Cosmetology License 1500 Hours - Cosmetology And Success Image Consulting

Vogue Beauty College

Business Certification - Business Apps And Operating Systems

Worldwide Business School

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