Trashawn Jones
Indianapolis,IN
Summary
I am looking for a career change. My interactions with clients have allowed me to bring top-notch skills in oral and written communication, active listening and analytical problem-solving skills. I have service-oriented behavior. I understand customer desires, and I am able to provide customized solutions to build customer satisfaction.
Overview
19
19
years of professional experience
Work History
Delivery Driver
Clustertruck
03.2019 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Shipt Shopper
Shipt
08.2018 - 07.2023
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Child Care Voucher Specialist
Children's Bureau
11.2004 - 05.2018
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Completed in person interviews with clients to verify their eligibility for the program.
Education
Associate of Science - Medical Assistant
P.C.I
Indianapolis, IN12.1999
High School Diploma -
Percy L. Julian
Chicago, IL06.1989
Skills
- Experienced Manual Transmission Driver
- Double-Trailer Driving
- Strong Working Relationships
- Responsible Driver
Timeline
Delivery Driver
Clustertruck
03.2019 - Current
Shipt Shopper
Shipt
08.2018 - 07.2023
Child Care Voucher Specialist
Children's Bureau
11.2004 - 05.2018
Associate of Science - Medical Assistant
P.C.I
High School Diploma -
Percy L. Julian
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