Summary
Overview
Work History
Education
Skills
Websites
Certification
Technicalsummary
Timeline
Generic

Trava Koonce

Elmhurst,NY

Summary

Accomplished IAM Security Analyst with a proven track record at Medisys-Jamaica and other leading institutions, enhancing security and compliance through expert management of SailPoint and Azure Active Directory. Skilled in automating access controls and reducing unauthorized access, demonstrating strong analytical capabilities and a commitment to operational excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

IAM Security Analyst

Medisys-Jamacia, Flushing . Melville Hospital Medical Centers
10.2023 - 04.2024
  • Spearheaded the selection and successful implementation of Delinea (Thycotic) for PAM and Azure AD, improving privileged access security by reducing unauthorized access incidents by 25%
  • Used AWS ADAudit and ADManager Plus to automate user auditing processes, reducing manual effort by 30%
  • Managed and resolved an average of 150+ user access requests monthly across the firm, with a 95% first-time resolution rate, reducing user downtime and improving operational efficiency
  • Conducted comprehensive quarterly access reviews, identifying and mitigating 100+ potential risks, reducing policy violations by 20% and ensuring full regulatory compliance
  • Partnered with business analysts and department heads to gather and document access requirements, improving segregation of duties and reducing access conflict incidents by 15%
  • Resolved 50+ user provisioning issues monthly with a focus on HIPAA compliance, leading to a 98% compliance rate during internal audits and reducing the risk of data breaches

IAM Security Analyst Consultant

Santander Bank
10.2022 - 12.2022
  • Administered global identity and security access for 2000+ human and functional accounts across 50+ systems, improving security response times by 30% through automated processes
  • Streamlined onboarding/offboarding processes for 500+ users, reducing onboarding time by 25%
  • Efficiently managed privileged access incidents with a 90% resolution rate within SLA
  • Administered Sailpoint, Azure AD, and AWS IAM, automating role-based access provisioning, which reduced manual interventions by 40% and increased provisioning speed by 50%
  • Managed RBAC using Active Directory and CyberArk for over 500 users, ensuring precise access control and improving security compliance by 15%
  • Collaborated with cross-functional teams to enforce segregation of duties (SOD) policies, reducing access violations by 20% and ensuring alignment with regulatory requirements

System Administrator/Security support Consultant

Creative Artist Agency
New York, NY
08.2022 - 10.2022
  • Administered Microsoft Endpoint Manager (SCCM), JAMF, ServiceNow, and Bomgar for 300+ users, enhancing system efficiency and reducing resolution times by 35%
  • Provided end-to-end Active Directory and security group administration, resolving 100+ access and security issues monthly, achieving a 95% user satisfaction rate
  • Facilitated the onboarding/offboarding of 200+ users across Adobe Creative Cloud and VoIP systems, reducing setup times by 20% through process optimization

System Administrator & Support Consultant

Matrix Applications
New York, NY
05.2022 - 07.2022
  • Supported remote tools (Bomgar, Bluejean) and SCCM for 200+ users, improving remote resolution rates by 30% through efficient troubleshooting
  • Provided expert support for Windows environments, administering SCCM imaging and reducing setup times by 25% for 200+ users
  • Administered Outlook and O365 for 200+ users, leading a successful O365 migration that improved email system performance by 20%
  • Managed onboarding/termination processes for 200+ employees across three New York offices, ensuring timely and secure transitions

Support Analyst/System Administrator Consultant

Federal Home Loan Bank of New York
11.2021 - 01.2022
  • Managed onboarding/offboarding processes for 500+ users across O365, Oracle, and AWS systems, reducing access setup times by 30% through process optimization
  • Collaborated with cybersecurity teams to resolve 150+ user access issues monthly, using ServiceNow to improve incident tracking and resolution time by 40%
  • Administered AWS IAM for over 200+ users, automating user access workflows and improving access provisioning time by 50%

Regional lead IAM Security Analyst Consultant

Otis Elevator Co.
10.2020 - 07.2021
  • Managed onboarding/offboarding for 1000+ employees using Active Directory and SailPoint, achieving a 99% SLA compliance rate
  • Led Joiner, Mover, and Leaver processes, reducing user provisioning times by 40% and ensuring seamless transitions for 500+ employees
  • Administered LDAP services and Azure/AD, integrating Thycotic PAM tools to enhance access control security, reducing unauthorized access incidents by 30%

Senior Technical Support Specialist Consultant

Commerzbank
New York, NY
08.2020 - 10.2020
  • Managed LDAP and Radius for identity access management, ensuring secure access for 500+ users with zero security incidents during the period
  • Provided Exchange and Active Directory administration, handling over 100+ requests monthly with a 98% resolution rate

System Administrator and Support Specialist Consultant

BNP Paribas
New York, NY
10.2019 - 06.2020
  • Administered SCCM and Sailpoint for over 1000+ users, successfully leading a Windows 10 migration project that completed 20% ahead of schedule and reduced downtime
  • Provided Tier III support to 1000+ users on the trade floor, maintaining a 98% incident resolution rate and achieving high client satisfaction
  • Imaged and deployed 300+ devices using Windows Deployment Services, reducing deployment time by 15% through automation

IAM Security Analyst Consultant

Israel Discount Bank
New York, NY
11.2018 - 10.2019
  • Administered Sailpoint for identity access management across 1000+ financial sector accounts, improving data security by 20% through proactive risk management and access provisioning
  • Managed Active Directory and user group policies for 1000+ users, reducing access issues by 30% and ensuring compliance with audit and regulatory requirements
  • Led the onboarding of 1000+ applications into SailPoint for access certification and provisioning, improving compliance and reducing onboarding time by 25%
  • Managed CyberArk administration, successfully onboarding 1000+ accounts into the RBAC system, enhancing security and reducing unauthorized access incidents by 20%
  • Administered Citrix and Oracle Anti-Money Laundering solutions, streamlining user access for over 1000+ users and ensuring regulatory compliance with AML policies

Education

Bachelor of Science - Business Administration – Management Information Systems

New York Institute of Technology
01.2009

Associates of Science - Network Administration

Technical Career Institute College of Technology
01.2003

Skills

  • Identity and Access Management (IAM)
  • SailPoint
  • CyberArk
  • Azure Active Directory
  • AWS IAM
  • Okta
  • RSA Security
  • Thycotic/Delinea
  • Privileged Access Management (PAM)
  • Entra ID
  • Access Manager
  • AWS ADAudit
  • Multi-Factor Authentication (MFA)
  • SafeNet
  • PingID
  • Duo
  • MobilePass
  • HYPR
  • Imprivita
  • Cloud Services
  • AWS
  • Microsoft Azure AD
  • Ticketing & Service Systems
  • ServiceNow
  • JIRA
  • Remedy
  • Zendesk
  • BMC TrackIT
  • Server & OS Administration
  • Windows Server 2012 R2
  • MacOS Server
  • VMware
  • Citrix
  • AD Manager Plus
  • EPIC Security
  • Endpoint Management & A/V Tools
  • SCCM
  • Veritas Backup Exec
  • Crestron
  • Avaya
  • Cisco Webex
  • Zoom
  • Bluejean
  • Microsoft 365 Services
  • Exchange Online
  • SharePoint
  • Teams
  • Mobile Device Support
  • Mobile Iron
  • Maas360
  • Airwatch

Certification

  • AWS Identity and Access Management
  • CompTIA Security+
  • Azure Active Directory IAM Certification
  • Okta Administration Certification
  • Administering Microsoft System Center Configuration Manager (SCCM) and Cloud Services

Technicalsummary

Identity & Access Management (IAM) Specialist with over 5 years of experience in enterprise IT security and access management. Proven track record of implementing and administering IAM tools such as SailPoint, CyberArk, and Azure AD, driving security compliance and reducing access risks for global organizations. Expertise in user provisioning, privileged access management (PAM), and cross-functional collaboration to enforce segregation of duties (SoD) policies. Demonstrated ability to streamline onboarding/offboarding processes., Leading the successful implementation of PAM tools, reducing unauthorized access incidents by 25%., Managing global access for 2000+ users, improving provisioning speed by 50% through automation., Ensuring compliance with audit and regulatory requirements, mitigating access risks by 20%., Looking to leverage my expertise to enhance IAM processes and improve security postures for large-scale enterprises.

Timeline

IAM Security Analyst

Medisys-Jamacia, Flushing . Melville Hospital Medical Centers
10.2023 - 04.2024

IAM Security Analyst Consultant

Santander Bank
10.2022 - 12.2022

System Administrator/Security support Consultant

Creative Artist Agency
08.2022 - 10.2022

System Administrator & Support Consultant

Matrix Applications
05.2022 - 07.2022

Support Analyst/System Administrator Consultant

Federal Home Loan Bank of New York
11.2021 - 01.2022

Regional lead IAM Security Analyst Consultant

Otis Elevator Co.
10.2020 - 07.2021

Senior Technical Support Specialist Consultant

Commerzbank
08.2020 - 10.2020

System Administrator and Support Specialist Consultant

BNP Paribas
10.2019 - 06.2020

IAM Security Analyst Consultant

Israel Discount Bank
11.2018 - 10.2019

Bachelor of Science - Business Administration – Management Information Systems

New York Institute of Technology

Associates of Science - Network Administration

Technical Career Institute College of Technology

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Trava Koonce