Travia Davis
New Waverly,TX
Summary
Motivated professional with a strong foundation in customer service and team leadership. Trained new crew members while maintaining high standards of food safety and service quality. Committed to enhancing team performance and customer satisfaction through effective training and support.
Overview
2
2
years of professional experience
Work History
Crew Trainer
Sonic
New Waverly, TX
04.2024 - Current
- Trained new crew members on operational procedures and customer service techniques.
- Assisted in maintaining high standards of food safety and sanitation practices.
- Collaborated with management to ensure efficient workflow and service quality.
- Provided ongoing support to team members, enhancing overall performance and productivity.
- Conducted regular evaluations of crew performance, offering constructive feedback for improvement.
- Resolved customer complaints promptly, ensuring satisfaction and fostering loyalty.
- Monitored inventory levels and assisted in ordering supplies to maintain operational efficiency.
- Trained other employees in customer service, food safety, and performance requirements.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
- Fostered positive work environment, leading to increase in crew morale and productivity.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
Education
High School Diploma -
New Waverly
New Waverly, TX05-2026
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Team leadership and supervision
- Sanitation and cleaning
- Delegating work
- Opening and closing procedures
- Complaint resolution
- Coaching techniques
- Training assessment
- Time management
- Employee engagement
Timeline
Crew Trainer
Sonic
04.2024 - Current
High School Diploma -
New Waverly