Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Benfield

Mooresville,NC

Summary

Medical professional prepared to excel in administrative roles within healthcare settings. Skilled at managing patient interactions and maintaining medical records accurately. Known for fostering collaborative environment and adapting to dynamic needs, with focus on organizational efficiency and patient care.

Professional with comprehensive background in supervision and monitoring. Proven ability to maintain orderly environments and ensure adherence to guidelines. Known for strong team collaboration and adaptability, ensuring seamless operations and reliable results. Key skills include attention to detail and effective communication.

Overview

8
8
years of professional experience

Work History

Installer

Reliant Monitoring
11.2024 - Current

Installer of GPS, Alcohol, and Electronic Monitoring Services to Law Enforcement Agencies and Monitoring Partners.

  • Conducted thorough inspections to ensure system functionality and adherence to safety standards.
  • Documented installation procedures and maintained accurate records for future reference.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Compliance / installation reports provided to NC Adult Department of Correction for probationers and parolees

Medical Office Administrative Assistant

Southern Health Partners. Inc - Cabarrus County Detention Center
01.2024 - Current
  • Managed medical records, ensuring accuracy and confidentiality in compliance with HIPAA regulations.
  • Assisted in billing processes, verifying insurance information for seamless claim submissions.
  • Maintained inventory of office supplies, ensuring availability for uninterrupted daily operations.
  • Collaborated with healthcare team to implement patient follow-up protocols for improved care continuity.
  • Maintained and updated patient records for accurate, current medical histories.
  • Obtained pre-authorization from insurance companies ahead of medical services.

Lead Medication Aide

Deal Care Inn
03.2023 - 01.2024
  • Supervised medication administration and ensured compliance with health regulations.
  • Trained and mentored new staff on medication protocols and safety procedures.
  • Coordinated daily medication schedules to optimize resident care and adherence.
  • Collaborated with healthcare professionals to address patient needs and improve outcomes.
  • Provided guidance on emergency response procedures related to medication errors.
  • Monitored medication storage area to maintain medication security and control.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.

Medical Nursing Assistant

Atrium Health
03.2018 - 09.2021
  • Assisted nursing staff with patient care, ensuring adherence to safety protocols and hygiene standards.
  • Monitored patient vital signs, documenting changes and reporting concerns to the medical team promptly.
  • Supported daily living activities for patients, enhancing their comfort and well-being during recovery.
  • Collaborated with healthcare professionals to implement individualized care plans for diverse patient needs.
  • Led medication administration efforts under supervision, ensuring accurate dosage and compliance with regulations.
  • Developed educational materials for patients and families on health management post-discharge, promoting better outcomes through informed care.
  • Ensured continuity of care by maintaining accurate and up-to-date patient charts, including vital signs, intake/output measurements, and any changes in condition.
  • Participated in interdisciplinary meetings to discuss patients'' progress, goals of care, potential barriers to recovery, and discharge planning strategies.
  • Enhanced patient care by providing assistance with daily living activities and personal hygiene tasks.

Education

Bachelor of Science - Criminal Justice

East Carolina University
North Carolina
05-2026

Associate of Arts - Criminal Justice

University of Phoenix
Tempe, AZ
04-2025

No Degree - Pharmacy Technician

Piedmont Community College
Roxboro, NC
04-2022

No Degree - Nurse Aide

Rowan Cabarrus Community College
Kannapolis NC
10-2015

Skills

  • Medical record management
  • HIPAA compliance
  • Insurance verification
  • Billing processes
  • Medication administration
  • Patient care coordination
  • Vital signs monitoring
  • Emergency response procedures
  • Medication inventory control
  • Patient education materials
  • Compliance with health regulations

Timeline

Installer

Reliant Monitoring
11.2024 - Current

Medical Office Administrative Assistant

Southern Health Partners. Inc - Cabarrus County Detention Center
01.2024 - Current

Lead Medication Aide

Deal Care Inn
03.2023 - 01.2024

Medical Nursing Assistant

Atrium Health
03.2018 - 09.2021

Associate of Arts - Criminal Justice

University of Phoenix

No Degree - Pharmacy Technician

Piedmont Community College

No Degree - Nurse Aide

Rowan Cabarrus Community College

Bachelor of Science - Criminal Justice

East Carolina University