Travis Bosshardt
Columbia
Summary
Operational professional with robust background in driving business success through strategic initiatives and operational improvements. Known for fostering collaborative environments and achieving significant results, adapting swiftly to evolving business needs. Possesses keen analytical skills and strong leadership capabilities valued by employers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operating Partner
Big Dan’s Car Wash
Columbia, SC
05.2024 - Current
- Oversaw daily operations to ensure efficiency and service quality.
- Implemented training programs for staff to enhance performance and customer satisfaction.
- Collaborated with marketing teams to enhance brand visibility and attract new customers.
- Conducted regular performance evaluations, fostering a culture of accountability and growth.
SMB Business Account Executive
Spectrum
Columbia, SC
02.2022 - 05.2024
- Developed and maintained strong relationships with key clients to drive account growth.
- Collaborated with cross-functional teams to deliver tailored solutions to meet client needs.
- Met or exceeded monthly benchmarks put forth by the company.
Manager
Olive Garden
Columbia, SC
05.2021 - 02.2022
- Led team of 140 in delivering exceptional guest service and dining experiences.
- Responsibilities include but not limited to; staffing and training, purchasing, scheduling, inventory and labor controls, guest relations, and setting goals/projections for the future.
- Trained and mentored staff on customer service best practices and menu knowledge.
- Developed and executed strategies for inventory management and cost control.
General Manager
Universal Orlando Resort
Orlando, FL
09.2019 - 04.2021
- Led a team of 5 restaurant managers and 1 executive chef with 210 team members throughout 5 different venues.
- Oversaw 5 venues ranging from quick service to full service with annual sales exceeding $14 million.
- Directed operational strategies to enhance guest experience and satisfaction across the resort.
- Managed cross-functional teams to optimize service delivery and maintain high operational standards.
Manager
Bahama Breeze
Orlando, FL
01.2013 - 09.2019
- Annual sales exceeding $12 million with brand leading analytics and Darden leading guest service with a staff of 184 team members.
- Awarded into the Diamond Club for exceeding all necessary benchmarks and leading the SRG sector in sales growth and profitability.
- Oversaw daily operations, ensuring compliance with health and safety regulations as well as quality control measures.
- Fostered a positive work environment, promoting teamwork and employee engagement.
Education
Bachelor of Science - Food Service Management
Johnson And Wales University
Charlotte, NC05.2010
Associate of Science - Culinary Arts
Johnson And Wales University
Charlotte, NC05.2008
Skills
- Management
- Guest service
- P&L reporting
- Computer literacy
- Cost analysis
- Inventory controls
- Due diligence
- Facilities management
- Training and coaching
- Operational excellence
Accomplishments
Darden Diamond Club Recipient
Opening Team Manager for 3 Darden Restaurants
COVID Re-Opening Team Manager at Universal Orlando
Big Dan's Operating Partner of the Year
Certification
The Court of Master Sommeliers Level 1
ServSafe Certified
Timeline
Operating Partner
Big Dan’s Car Wash
05.2024 - Current
SMB Business Account Executive
Spectrum
02.2022 - 05.2024
Manager
Olive Garden
05.2021 - 02.2022
General Manager
Universal Orlando Resort
09.2019 - 04.2021
Manager
Bahama Breeze
01.2013 - 09.2019
Bachelor of Science - Food Service Management
Johnson And Wales University
Associate of Science - Culinary Arts
Johnson And Wales University