Travis Brehon
Brooklyn
Summary
To obtain a part-time/full-time position in a challenging environment where work experience can be gained.
Overview
18
18
years of professional experience
Work History
Baggage Service Agent
Eulen America
Miami
03.2022 - Current
- Managed baggage claims process for passengers at airport terminals.
- Assisted travelers in locating lost or delayed luggage efficiently.
- Coordinated with airline personnel and ground staff for baggage handling.
- Maintained accurate records of bag status and customer interactions.
- Utilized baggage tracking systems to monitor and update luggage information.
- Provided exceptional customer service to enhance passenger experience.
- Resolved passenger inquiries and issues related to baggage services promptly.
- Collaborated with team members to ensure smooth operations during peak hours.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Performed preventive maintenance checks on equipment used in the baggage handling system.
- Coordinated with other airport staff members to ensure efficient operation of baggage handling systems.
- Stacked bags onto conveyor belts according to flight numbers for easy retrieval by passengers.
- Assisted passengers with their baggage needs, including providing information on the status of their luggage.
- Ensured proper storage of checked-in items in secure areas until they are ready for transport.
- Reported damaged or lost luggage immediately upon discovery, following established protocols.
- Verified passenger identification and tickets prior to loading luggage onto planes.
- Participated in regular safety training sessions provided by the company's occupational health department.
- Called customers when bags arrived to provide updates.
- Prepared detailed reports on all tasks performed during each shift worked as a Baggage Service Agent.
- Loaded luggage onto carts and transported them safely throughout the airport terminal areas.
- Communicated regularly with supervisors regarding progress on projects related to baggage services.
Assistant Manager
Rite Aid
06.2017 - 01.2018
- Planned, Assigned and Monitored Work Tasks for optimum efficiency
- Maintained Customer Satisfaction
- Time Management/Payroll/Scheduling
- Received, Checked, And Submitted Vendor Orders
- Coin/Cash Orders
- Prepared And Submitted Store Deposits
- Managed Safe and POS System
Assistant Manager
Dollar Tree
02.2016 - 06.2017
- Submitted Frozen Food Order
- Received Delivery
- Received, Checked, and Submitted Vendor orders
- Time Management, Payroll and Scheduling
- Maintained Clean and Welcoming environment
- Provided Exceptional Customer service
- Managed Safe and POS system
Stock Worker
Deals/Dollar Tree
11.2012 - 12.2016
- Received Frozen Food Delivery
- Packed out Freezer
- Organized Freezer Department
- Rotated Perishable Goods
- Maintained the Appearance of the Freezers
Community Advocate
Make The Road By Walking
10.2009 - 06.2010
- Acted as a liaison between organization, government officials, Businesses and the community.
- Met with government officials about the effects of changes in policies.
- Aided in the planning and organization of special events
Teacher’s Aide
Grandstreet Settlement
02.2008 - 08.2009
- Maintain a healthy and safe recreational environment for participants.
- Assist teachers in tasks such as running errands, filing, paperwork, lesson plans, etc.
- Tutor and help participants in areas of Math and English reading and writing.
Principals Assistant
Bushwick Community High School
- Responsible for organizing office & school supplies for storage and distribution to staff.
- Managed the sorting and distribution of mail.
- Ran general errands and completed special requests assigned
Education
High School Diploma -
Bushwick Community High School
Brooklyn, NYSkills
- Childcare
- Monitoring
- Clerical skills
- Filing
- Alphabetizing documents
- Phone answering
- Faxing
- Microsoft Word
- Microsoft PowerPoint
- Typing
- Science
- History
References
Available upon request
Timeline
Baggage Service Agent
Eulen America
03.2022 - Current
Assistant Manager
Rite Aid
06.2017 - 01.2018
Assistant Manager
Dollar Tree
02.2016 - 06.2017
Stock Worker
Deals/Dollar Tree
11.2012 - 12.2016
Community Advocate
Make The Road By Walking
10.2009 - 06.2010
Teacher’s Aide
Grandstreet Settlement
02.2008 - 08.2009
Principals Assistant
Bushwick Community High School
High School Diploma -
Bushwick Community High School