Travis Conger
Seattle,WA
Summary
Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
15
15
years of professional experience
Work History
Lead Automotive Sales Associate
Chrysler Dodge Jeep Ram Of Seattle
11.2017 - 05.2021
- Increased dealership sales by proactively engaging with potential customers and showcasing vehicle features.
- Built strong customer relationships through attentive listening, understanding their needs, and providing tailored recommendations.
- Consistently met or exceeded monthly sales goals by diligently following up on leads and maintaining a strong pipeline of prospects.
- Collaborated with finance team to secure favorable loan terms for customers, ensuring smooth transactions and high satisfaction rates.
- Ensured new employees completed all required Chrysler Corporate Product Training and Testing to become Product Certified.
- Assisted all sales associates in maintaining and completing their yearly product and customer service certifications
- Provided new associates with procedures for Customer Care, Before and After Sales Actions as specified by the Chrysler Corporations Voice Of The Customer Program.
- Streamlined inventory management processes by implementing an organized tracking system, reducing time spent locating specific vehicles for customers Requirements.
Pro Department Supervisor
The Home Depot Inc
05.2008 - 11.2017
- Enhanced department efficiency by streamlining processes and implementing new strategies.
- Reduced employee turnover rate through effective communication, regular feedback, and fostering a positive work environment.
- Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
- Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
- Lead the Pro Department in Seeking out Pro Customers and engaging with them to educate them on the programs tailored specifically to Pro customers ie. plumbers, painters, contractors, electricians, etc.
- Ensured Pro Department consistently exceeded sales goals which averaged $25 million in sales annually.
- Managed the stores delivery team to ensure ontime deliveries through effective scheduling and order pulling.
- Managed Pro lot Loading associates to ensure Pro and Non-Pro customers were assisted with getting orders loaded in load zones in a timely and efficient and safe manner.
- I tested and certified/licensed all machine operators instore on all lift and freight moving epuipment.
- Ensured the Pro Department met its weekly Commercial Credit Account goals.
Lead Warehouseman
Hansen Bros Moving And Storage
07.2006 - 02.2008
- Enhanced warehouse efficiency by implementing streamlined inventory management processes.
- Led a team of warehouse personnel to accomplish daily tasks and achieve performance goals.
- Reduced order processing time with effective organization and prioritization of tasks.
- Maintained accurate inventory records, ensuring timely replenishment of stock levels.
- Ensured customer items for storage were packed safely and kept free from damage.
Education
Associate of Science - Computer Network Engineering
ITT Technical Institute Bothell Wa.
Bothell, WA06.2003
Skills
- Problem-solving
- Test drive facilitation
- Sales presentations
- Product knowledge
- Customer Database Management
- Internet lead Contact and Followup
- Heavy Lift Equipment Trainer
- Heavy Lift Equipment Operator
- Sales Leader
Military Veteran
Combat veteran United States Army Fort Benning, Georgia.
Timeline
Lead Automotive Sales Associate
Chrysler Dodge Jeep Ram Of Seattle
11.2017 - 05.2021
Pro Department Supervisor
The Home Depot Inc
05.2008 - 11.2017
Lead Warehouseman
Hansen Bros Moving And Storage
07.2006 - 02.2008
Associate of Science - Computer Network Engineering
ITT Technical Institute Bothell Wa.
Similar Profiles
Claude WilcoxClaude Wilcox
Senior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep RamSenior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep Ram
Felix Gonzalez PrietoFelix Gonzalez Prieto
Mechanic at Planet Dodge / Bomnin Dodge Chrysler Jeep RamMechanic at Planet Dodge / Bomnin Dodge Chrysler Jeep Ram
Jerome CatallaJerome Catalla
Used Car Sales Manager at Lithia Chrysler Dodge Jeep Ram of BendUsed Car Sales Manager at Lithia Chrysler Dodge Jeep Ram of Bend