Travis Crabb
Magnolia,TX
Summary
Successful leader in the Communications and Swimming Pool Industry with over 25 years of technical and managerial experience. Leader of a 20+ Service Team across two states, with management of a $2.6 million budget. Successfully ran a private communications company from 1994 to 1998, as well as, previous experience as a broadcast engineer with NBC Television.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Service Manager
Leslie's Poolmart Inc.
Houston, TX
01.2012 - 05.2024
- Led a team of over 20 Technicians in two states and three regions.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Monitored service performance metrics to identify areas of improvement.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Ensured compliance with applicable laws and regulations related to services provided.
Lead Technician
Bandenburg Pools
Phoenix, AZ
03.2009 - 12.2011
- In stalled and repaired swimming pool equipment from leading manufacturers such as Pentair, Hayward, and Zodiac.
- New pool construction start-up and customer orientation.
- Automation installation, programming and diagnostics, to include chemical feeding systems.
- Customer Service
Lead Technician
Crystal Falls Pools
Scottsdale, AZ
02.2006 - 03.2009
- Inspected, tested, and maintained pool equipment to ensure proper functioning.
- Repaired leaks in plumbing lines and equipment.
- Diagnosed problems in electrical systems related to pool operation.
- Disassembled motors, pumps and other components to repair or replace faulty parts.
- Trained new employees on pool maintenance procedures.
Maintenance Supervisor
River Inn Resort
Hunt, TX
02.2004 - 01.2006
- Led a Maintenance Team for a private resort in Hunt, Texas.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Conducted regular inspections of all equipment in the facility to identify any potential problems before they became serious issues.
Field Technician
Hill Country Pools
Fredericksburg, TX
03.2002 - 01.2004
Field Technician
Spa Expo
Fort Worth, TX
03.1998 - 02.2002
Education
Bachelor of Arts - Communications
The University of Texas At El Paso
El Paso, TX06-1992
Skills
- Employee Supervision
- Analytical Thinking
- Staff Training and Development
- Service Scheduling
- Trustworthy and Honest
- Critical Thinking
- Technical Troubleshooting
- Testing and repair
- Diagnostic Testing
- Mechanical Aptitude
- Electrical Systems
Certification
- Certified Tech Course - Watkins Manufacturing (Hotspring Spas)
- Texas Residential Installers License (TDLR#321932)
Affiliations
- Mountain Biking
- Hiking
- Music
Accomplishments
- Successfully ran my own business from 1994 to 1998 (Digitek Media Services)
- Received Fireman's Award in 2013 (Leslie's)
- Received District of the Year Award in 2014 for exceeding sales goals (Leslie's)
- Received District of the Year Award in 2016 for exceeding sales goals (Leslie's)
- Received District of the year Award in 2017 for exceeding sales goals (Leslie's)
Timeline
Service Manager
Leslie's Poolmart Inc.
01.2012 - 05.2024
Lead Technician
Bandenburg Pools
03.2009 - 12.2011
Lead Technician
Crystal Falls Pools
02.2006 - 03.2009
Maintenance Supervisor
River Inn Resort
02.2004 - 01.2006
Field Technician
Hill Country Pools
03.2002 - 01.2004
Field Technician
Spa Expo
03.1998 - 02.2002
Bachelor of Arts - Communications
The University of Texas At El Paso
Similar Profiles
David OddoneDavid Oddone
General Manager at Leslie's Poolmart Inc.General Manager at Leslie's Poolmart Inc.
Carson VoightCarson Voight
Lead Sales Associate at Leslie's PoolmartLead Sales Associate at Leslie's Poolmart
AMBROSE PARKERAMBROSE PARKER
Mailroom Administrator at Leslie's PoolMart, IncMailroom Administrator at Leslie's PoolMart, Inc