Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travis Craib

Oklahoma City,OK

Summary

Proven track record of enhancing customer satisfaction and operational efficiency, notably at Google/Nest, by leveraging tech-savviness and quick decision-making. Demonstrated reliability through consistent high-quality output across diverse roles, from technical support to real estate management, improving productivity and client relations without compromising safety or service quality.

Overview

15
15
years of professional experience

Work History

Technical Support Specialist

Google/Nest
11.2017 - 11.2019
  • Improved customer satisfaction by efficiently resolving technical issues and providing timely support.
  • Troubleshot networking issues including connectivity problems, slow speeds, or complete outages effectively restoring service functionality promptly.
  • Resolved 2-6 technical support inquiries per day.
  • Documented support interactions for future reference.

Medical Assistant

420 MD
11.2016 - 11.2017
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Baker

Mrs. Fields
11.2015 - 11.2016
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Sales Associate

Van's
11.2014 - 11.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Line Worker

Shari's Berries
11.2013 - 11.2014
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line.
  • Participated in training sessions to enhance skills and knowledge.
  • Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
  • Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.

Cook

KFC
11.2012 - 11.2013
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Sandwich Artist

Subway
11.2011 - 11.2012
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Survey Researcher

Opinions
11.2010 - 11.2011
  • Performed field calculations to complete assessments.
  • Collected information from consumers and gave them products to try in return.


Dasher

DoorDash
11.2019 - Current
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Navigated efficiently through various delivery routes for expedited service.

Shoe Sales

Journey's
11.2009 - 11.2010
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
  • Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
  • Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.

Real Estate Assistant

Dan Richardson Real Estate
11.2009 - Current
  • Maintained efficient office operations by handling errands and administrative functions.
  • Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
  • Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
  • Prepared and maintained accurate property listings, sales contracts and closing documents.

Education

No Degree - Business/Music

Sierra College
Rocklin, CA
05.2014

Skills

  • Quick Decision Making
  • Patience and Tolerance
  • Reliability and punctuality
  • Safety awareness
  • Cash handling proficiency
  • Strong Navigation Skills
  • Tech-savviness
  • Customer Service
  • Hardworking and Responsible

Timeline

Dasher

DoorDash
11.2019 - Current

Technical Support Specialist

Google/Nest
11.2017 - 11.2019

Medical Assistant

420 MD
11.2016 - 11.2017

Baker

Mrs. Fields
11.2015 - 11.2016

Sales Associate

Van's
11.2014 - 11.2015

Line Worker

Shari's Berries
11.2013 - 11.2014

Cook

KFC
11.2012 - 11.2013

Sandwich Artist

Subway
11.2011 - 11.2012

Survey Researcher

Opinions
11.2010 - 11.2011

Shoe Sales

Journey's
11.2009 - 11.2010

Real Estate Assistant

Dan Richardson Real Estate
11.2009 - Current

No Degree - Business/Music

Sierra College

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Travis Craib