Travis Davidson
San Antonio
Summary
Proactive professional with a strong work ethic and effective communication skills. Demonstrates rapid learning ability and adaptability in diverse environments. Committed to team success and achieving organizational goals through continuous improvement and knowledge application.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Claims Adjuster
USAA Insurance
San Antonio
03.2025 - Current
- Provided leadership during times of organizational change or crisis situations.
- Resolved customer problems to uphold quality service.
- Trained new employees to maintain coverage of roles.
- Facilitated team meetings and workshops to foster collaboration.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Developed and supported new employees in achieving job competencies.
- Coached, mentored and trained team members in order to improve their job performance.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Claims Adjuster, Automobile and Casualty
The Hartford
San Antonio
01.1999 - 03.2006
- Negotiated settlements with claimants and attorneys in order to resolve the claim efficiently and effectively.
- Maintained detailed records of claims activities including contact information for all parties involved in a claim.
- Prepared written reports summarizing findings from investigations into automobile or casualty claims.
Petty Officer Third Class
Navy
Honolulu
06.1990 - 06.1996
- Assisted with equipment maintenance and repair.
- Worked with higher-ranking officers to acquire new skills and knowledge.
- Trained and supervised personnel in daily operations.
- Monitored equipment during testing, simulations and live-fire exercises to detect operator errors or system malfunctions.
- Trained and managed new recruits in tactical and combat warfare.
- Stored and safeguarded classified information to maintain utmost confidentiality.
Skills
- Customer service
- Negotiation skills
- Effective communication
- Time management
- Analytical and critical thinking
- Supervision and leadership
Certification
- Legal Principles Claim Specialist (LPCS)
- Senior Claims Law Associate (SCLA)
Affiliations
- Dress for Success volunteer
- Trivia
- Reading
Timeline
Claims Adjuster
USAA Insurance
03.2025 - Current
Claims Adjuster, Automobile and Casualty
The Hartford
01.1999 - 03.2006
Petty Officer Third Class
Navy
06.1990 - 06.1996
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