Methodical Correctional Police Officer with 8 years of experience in enforcing state and federal laws and city codes according to departmental policies, procedures and regulations. Proven skills in conflict resolution with excellent problem-solving capabilities. Skilled at investigating crimes and accidents while identifying and preserving evidence. Eager to apply abilities to dynamic new position.
Hi, I’m
Travis Dixon
Willingboro,NJ
Summary
Overview
14
years of professional experience
Work History
Giglione-Ackerman Agency
Supervising Agent
02.2022 - Current
Job overview
- Monitored and evaluated fellow agents' performance.
- Prepared reports and analyzed data to assist in determining company goals.
- Maintained businesses' database by entering and verifying information.
- Hired, trained, and prepared multiple agents to respond to customer complaints, and inquiries and handle any troubleshooting duties.
- Inform clients of policies and procedures.
- Resolved caller issues quickly and thoroughly.
- Compiled lists of potential clients to develop and expand book of business.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of the application process
Burlington County Jail
Correctional Officer
01.2020 - 02.2022
Job overview
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head count.
- Prepared, processed, and maintained forms, reports, logs, records, and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Arranged for medical and dental care of inmates.
- Booked new inmates into the facility and processed inmates for release.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing
Burlington Chevrolet
Car Sales Consultant
10.2016 - 01.2020
Job overview
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Closed sales by overcoming objections, asking for sales, negotiating prices and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives, and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on the lot and in the showroom to answer questions about the brand and available inventory.
- Established and devised a strategy to meet personal goals consistent with dealership standards of productivity.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Located desired vehicles at auctions and other dealerships.
Philadelphia Prison System
Correctional Officer
04.2009 - 10.2016
Job overview
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Observed behavior of residents individually and in groups.
- Booked new inmates into facility and processed inmates for release.
- Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
- Arranged for medical and dental care of inmates.
Education
Burlington County Institute of TechnologyWestampton, NJ
High School Diploma
06.2001
University Overview
Skills
- Human Relations
- Conflict Resolution Tactics
- Evidence Collection Protocols
- Crime Scene Processing
- Interrogation Techniques
- Patrol Procedures
- Report Writing
- De-Escalation Techniques
- Emergency Response
- Evidence Preservation
- Sex Crimes Training
- Cpr/First Aid Certified
Accomplishments
Accomplishments
Won the most efficient shooter in both Academies in NJ and Philadelphia.
Timeline
Supervising Agent
Giglione-Ackerman Agency
02.2022 - Current
Correctional Officer
Burlington County Jail
01.2020 - 02.2022
Car Sales Consultant
Burlington Chevrolet
10.2016 - 01.2020
Correctional Officer
Philadelphia Prison System
04.2009 - 10.2016
Burlington County Institute of Technology
High School Diploma
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