Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Sales Representative
Kentucky Eagle
12.2022 - Current
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through relationship building.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients face to face.
Listened to customer needs and desires to identify and recommend optimal products.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative
Pepsi
04.2021 - 09.2022
Increased sales by offering advice on purchases and promoting additional products.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Engaged in friendly conversation with customer to better uncover individual needs.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Developed and implemented promotional strategies to boost sales and customer loyalty.
Provided excellent customer service, leading to high levels of customer retention and loyalty.
Trained new Route Sales Representatives, sharing best practices for success in the role.
Represented wide range of products and brands.
Assisted with sorting and organizing stockroom items.
Answered customers' questions regarding products, prices, and availability.
Mail Carrier
Post Office
11.2018 - 03.2021
Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
Completed large-volume seasonal deliveries such as tax documents, holiday packages and election materials on time to meet strict deadlines.
Collaborated with fellow carriers for seamless coverage during vacations, illnesses, or other absences to ensure uninterrupted mail delivery service.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Distributed mail on foot to residences and businesses, delivering to approximately 1000 customers per shift.
Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Cherry Picker & Forklift Operator
Legacy Supply Chain Services Inc.
06.2002 - 10.2018
Loaded and unloaded trucks effectively using the cherry picker, preventing damage t
Assisted in inventory management, utilizing cherry picker expertise to perform cycle counts and stock adjustments.
Completed daily pick lists accurately, ensuring all items were properly retrieved for shipment preparation.
Operated various types of material handling equipment including forklifts and pallet jacks alongside the cherry picker, demonstrating versatility in the workplace.
Handled fragile items with care while using the cherry picker to minimize product breakage rates during transport or staging processes.
Youth Mentor, Teacher's Assistant, Life Coach
YMCA
10.2012 - 10.2017
Encouraged the exploration of personal interests by guiding youths in identifying their strengths and passions.
Served as a positive role model by exhibiting strong work ethic, time management skills, and commitment to personal growth throughout the mentoring relationship.
Implemented goal-setting strategies with mentees, promoting personal accountability and growth towards their objectives.
Organized educational field trips to expose youths to new experiences, broadening their perspectives on various subjects.
Supported classroom maintenance and upkeep, organizing books, and materials.
Supported classroom activities, tutoring, and reviewing work.
Collaborated with fellow teaching assistants to create a consistent and supportive learning environment
Created a supportive environment where clients felt comfortable discussing their challenges openly without judgment or criticism.
Monitored, tracked and reported on individual progress with wellness plans.
Demonstrated safe and correct forms for each exercise and piece of equipment.
Camp Staff Lifeguard and Rifle Instructor at Kentucky 4-H, University of KentuckyCamp Staff Lifeguard and Rifle Instructor at Kentucky 4-H, University of Kentucky
Registered Nurse- Nurse Clinical at University of Kentucky, Kentucky Children's HospitalRegistered Nurse- Nurse Clinical at University of Kentucky, Kentucky Children's Hospital