Travis Franklin
Ormond Beach
Summary
Results-oriented professional experienced in managing cafe operations and ensuring compliance with health regulations. Recognized for effective team collaboration, problem-solving, and enhancing customer experiences through streamlined service and inventory management.
Overview
21
21
years of professional experience
1
1
Certification
Work History
School Way Cafe Manager
Volusia County Schools
Holly Hill
12.2024 - Current
- Supervised daily operations and ensured smooth cafe service flow.
- Managed inventory and ordered supplies to maintain stock levels.
- Implemented cash handling procedures for accurate transactions.
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
- Ensured all work areas were kept clean and hygienic according to health regulations.
- Recruited, trained, managed and evaluated cafe staff performance.
- Delivered orders to kitchen and checked for accuracy and correct temperature on pick-up before serving to customers.
- Created and maintained detailed records of all inventory, sales, customers, orders.
- Planned weekly menus based on seasonal availability of ingredients and customer preferences.
- Conducted regular inspections of equipment used by staff members in order to maintain safety standards.
- Resolved conflicts between team members in a professional manner.
School way Cafe Manager Intern
Volusia County Schools
Daytona Beach
05.2024 - 12.2025
- Oversaw daily operations of the cafe within the school environment.
- Managed inventory and ensured stock levels met operational needs.
- Trained and supervised staff on food safety and customer service standards.
- Coordinated with vendors for timely delivery of supplies and equipment.
- Maintained cleanliness and organization of the cafe space for safety compliance.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Established relationships with local businesses or organizations that could refer customers to the cafe.
School way Cafe Assistant
Volusia County School's
Daytona Beach
08.2023 - 05.2024
- Assisted in preparing and serving meals to students and staff.
- Maintained cleanliness and organization of kitchen and dining areas.
- Collaborated with team members to ensure efficient food service operations.
- Followed safety and sanitation guidelines during food preparation and handling.
- Engaged with students to create a welcoming dining experience.
- Handled cash transactions accurately at the point of sale.
Guest Service Manager
McDonalds Corp
Daytona Beach
04.2008 - 06.2023
- Managed guest interactions to ensure positive dining experiences.
- Trained staff on customer service protocols and operational procedures.
- Oversaw daily restaurant operations to maintain service standards.
- Collaborated with other departments within the organization to ensure smooth functioning of operations.
- Monitored reservations to track incoming parties and special events.
- Conducted regular performance reviews for guest service staff members.
General Manager
Burger King
Ormond Beach
03.2005 - 04.2008
- Managed daily operations to ensure efficient restaurant performance and guest satisfaction.
- Led team training sessions to enhance service quality and operational standards.
- Oversaw inventory management to maintain stock levels and reduce waste.
- Implemented safety protocols to create a secure dining environment for guests and staff.
- Monitored financial reports to manage budgets and control expenses effectively.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
Education
Associate of Arts - Communications
Daytona State College
Daytona Beach, FL05-2009
Skills
- Inventory management
- Cash handling
- Staff training
- Menu planning
- Health compliance
- Customer relationship management
Certification
serve safe Certified
Timeline
School Way Cafe Manager
Volusia County Schools
12.2024 - Current
School way Cafe Manager Intern
Volusia County Schools
05.2024 - 12.2025
School way Cafe Assistant
Volusia County School's
08.2023 - 05.2024
Guest Service Manager
McDonalds Corp
04.2008 - 06.2023
General Manager
Burger King
03.2005 - 04.2008
Associate of Arts - Communications
Daytona State College