Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travis Frederick

Alexandria,KY

Summary

I'm motivated by hard work which involves thinking critically and demonstrating accountability. I'm inspired by gaining knowledge and utilizing my hard work ethics. One of my stronger personal points is the ability to manage and keep things very organized. I'm detailed oriented both professionally and personally as I believe this skill is a important key to success.

Overview

18
18
years of professional experience

Work History

Assistant Store Manager

Ziebart Rhino Lining
Cincinnati, OH
09.2020 - Current
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Approved regular payroll submissions for employees.

Automotive Parts Consultant

Audi Cincinnati East
Cincinnati, OH
04.2011 - 09.2020
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Assisted customers in finding appropriate parts promptly.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Ordered parts from various distributors to fulfill demands.
  • Conducted cash handling, credit card transactions and register closeout at end of business day.
  • Maintained clean and neat parts counter and sales floor.
  • Stocked and managed stock of parts.

Audi Certified Technician

Audi Of Lexington
Lexington, KY
06.2006 - 04.2011
  • Used hand and power tools to align and assemble component parts.
  • Engaged with [Number] customers daily regarding purchases, troubleshooting issues and warranties.
  • Performed adjustments, calibrations and inspections for [Type] products.
  • Connected cables, tubes and wiring according to specifications.
  • Maintained quality assurance and customer satisfaction objectives.
  • Set up and performed test activities.
  • Read manuals and manufacturer instructions to install and troubleshoot devices.

Audi Certified Technician

Audi Connection
Cincinnati, OH
09.2004 - 06.2006
  • Used hand and power tools to align and assemble component parts.
  • Engaged with [Number] customers daily regarding purchases, troubleshooting issues and warranties.
  • Performed adjustments, calibrations and inspections for [Type] products.
  • Connected cables, tubes and wiring according to specifications.
  • Organized work to meet demanding production goals.
  • Maintained quality assurance and customer satisfaction objectives.

Education

No Degree - Automotive Mechanics

Northern Kentucky Technical College
Park Hills, KY

Skills

  • Time Management
  • Problem Anticipation and Resolution
  • Retail Operations
  • Work Planning and Prioritization
  • Assignment Delegation
  • Business Leadership
  • Inventory Control
  • Store Opening and Closing
  • Focus and Follow-Through
  • Complaint Resolution
  • Customer Service
  • Consultative Sales
  • Persuasive Negotiations

Timeline

Assistant Store Manager

Ziebart Rhino Lining
09.2020 - Current

Automotive Parts Consultant

Audi Cincinnati East
04.2011 - 09.2020

Audi Certified Technician

Audi Of Lexington
06.2006 - 04.2011

Audi Certified Technician

Audi Connection
09.2004 - 06.2006

No Degree - Automotive Mechanics

Northern Kentucky Technical College

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Travis Frederick