Summary
Overview
Work History
Education
Skills
SKILLS
References
Timeline
Generic

Travis Gilleland

Edgewater

Summary

Dynamic Field Claims Adjuster with extensive experience at Nationwide Insurance Company, excelling in damage assessment and mediation. Proven ability to manage complex claims, utilizing Xactimate for precise cost estimation. Recognized for exceptional communication skills and achieving resolutions pre-litigation, ensuring client satisfaction and efficient claim processing.

Overview

13
13
years of professional experience

Work History

Field Claims Adjuster

Nationwide Insurance Company
10.2022 - Current
  • Field Adjuster
  • 620 Insurance License #W822201
  • Licensed in 12+ States
  • Home Inspections of insured Homes
  • Inspecting attics, crawl spaces, roofs, exterior and interior damages
  • 8 to 12 inspections a week
  • Building photo reports and estimates
  • Xactumate LVL 1 Certified
  • Handling the claim from start to finish and making the determinations of damage costs
  • Handling claims that involve Public Adjusters and Attorney Representatives
  • Attend Mediations to reach Resolution Pre-Litigation
  • Contact with Companies handling the repairs
  • Contact with insured owners on progress of work and claim

Field Claims Adjuster

United Property & Casualty
10.2021 - 10.2022
  • Field Adjuster
  • 620 Insurance License #W822201
  • Licensed in 12+ States
  • Home Inspections of insured Homes
  • Inspecting attics, crawl spaces, roofs, exterior and interior damages
  • 5 to 8 inspections a week
  • Building photo reports and estimates
  • Xactumate LVL 1 Certified
  • Handling the claim from start to finish and making the determinations of damage costs
  • Handling claims that involve Public Adjusters and Attorney Representatives
  • Attend Mediations to reach Resolution Pre-Litigation
  • Contact with Companies handling the repairs
  • Contact with insured owners on progress of work and claim

Sales Manager

Sears Home Improvement
Lake Mary
02.2017 - 10.2021
  • Sales Manager
  • Managing 20 Team members to reach sales Goals and Bonus’s
  • Top Sales Team March- June 2017
  • Hiring and Firing
  • Taking Escalated calls from members to create a resolution
  • Technical Support for HVAC Units

Teller Coordinator

Sun Trust BBankank
New Smyrna Beach
03.2014 - 02.2017
  • Teller coordinator
  • Supervising employees
  • Reviews and hiring employees
  • Taking Deposits and giving back cash.
  • Dealing with irate customers and helping fix their problems
  • Performance excellent award 2014, 2015
  • Fixing ATM and Balancing
  • Maintaining Cash Vaults
  • Passed all audits with perfect scores
  • Was in charge of all operations in branch and training new employees about operations

Customer Service Representative

Wells Fargo Bank, N.A.
New Smyrna Beach
10.2012 - 02.2014
  • Customer Service and sales representative
  • Public Notary
  • Taking Deposits and giving back cash.
  • Dealing with irate customers and helping fix their problems
  • Fixing ATM and balancing
  • Making sure branch operations we completed

Education

Bachelor of Science -

University of Phoenix
Tempe, AZ
08-2016

Associate of Science -

Daytona State College
Daytona Beach, FL
05-2012

High School Diploma -

Atlantic High School
Port Orange, FL
06-2008

Skills

  • Claims handling
  • Property inspection
  • Damage assessment
  • Xactimate estimating
  • Mediation attendance
  • Report building damage and cost estimation

SKILLS

  • Type 50-60 words per minute.
  • Microsoft Office Suite, including Word, Excel and PowerPoint.
  • Aspect eWFM
  • Time management/Fast Paced
  • Creativity
  • Adaptability
  • Ability to work well in a team
  • Managing Expenses
  • Creative Design

References

References available upon request.

Timeline

Field Claims Adjuster

Nationwide Insurance Company
10.2022 - Current

Field Claims Adjuster

United Property & Casualty
10.2021 - 10.2022

Sales Manager

Sears Home Improvement
02.2017 - 10.2021

Teller Coordinator

Sun Trust BBankank
03.2014 - 02.2017

Customer Service Representative

Wells Fargo Bank, N.A.
10.2012 - 02.2014

Bachelor of Science -

University of Phoenix

Associate of Science -

Daytona State College

High School Diploma -

Atlantic High School

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Travis Gilleland