Travis Grimsley
Schoolcraft
Summary
Accomplished aviation executive with extensive experience as Vice President of Aircraft Services, leading maintenance operations across diverse service lines. Drives operational performance and strategic growth while enhancing customer experiences. Proven track record in developing high-performing teams, fostering partnerships, and implementing efficiency-boosting initiatives. Engaged in industry leadership through Board service for NATA and regional development boards. Holds a Bachelor of Science from Western Michigan University and completed executive education at Yale and Ohio State.
Overview
21
21
years of professional experience
Work History
Vice President of Aircraft Services - Michigan
Duncan Aviation Inc.
Battle Creek
01.2019 - Current
- Provide executive leadership for aircraft maintenance operations, overseeing airframe, engine, and accessory service lines to achieve safety, quality, financial, and productivity targets
- Drive strategic planning, capital investment decisions, and long-term growth initiatives aligned with corporate objectives
- Lead cross-functional teams including sales, project management, and technical operations to maximize project profitability and customer satisfaction
- Strengthen relationships with OEMs, regulatory agencies (FAA), and key customers to expand service capabilities and market presence
- Champion continuous improvement initiatives that reduce downtime, improve turn times, and enhance operational efficiency
- Mentor senior leaders and department managers, fostering leadership development and succession planning
- Identify and evaluate new business opportunities, service offerings, and partnerships to drive revenue growth
- Serve as a member of senior leadership, contributing to enterprise-wide strategy, policy development, and operational governance
Customer Service Manager
Duncan Aviation
Battle Creek
09.2016 - 01.2019
- Led customer service operations ensuring exceptional client experience across aircraft service projects
- Managed departmental financial performance, overseeing budgeting, forecasting, and tracking project profitability to ensure fiscal health
- Liaised with customers and FAA on project-related matters, facilitating effective communication and resolving disputes
- Developed team capability through coaching, performance management, and training initiatives
- Implemented process improvements to standardize operations and enhance overall efficiency
Manager of FBO Services
Duncan Aviation
Battle Creek
05.2012 - 09.2016
- Directed FBO operations to enhance customer satisfaction and maintain safety standards
- Managed vendor agreements and optimized hangar utilization to support airline accommodations
- Developed departmental budgets and strategic plans to align with operational goals
FBO Services Team Leader / Line Service Rep
Duncan Aviation
Battle Creek
02.2005 - 05.2012
Education
Bachelor of Science - General Studies
Western Michigan University
Kalamazoo, MI01-2012
Skills
EDUCATION & EXECUTIVE DEVELOPMENT
Yale School of Management – Accelerated Leadership (2022)
Ohio State – Financial Boot Camp for Non-Finance Leaders (2025)
Emergenetics Certified Associate (2020)
Lean Six Sigma Green Belt (2016)
Leadership Dynamics Program (2007)
Mastering Business Acumen (2016)
Resilient Leadership (2021)
BOARD & INDUSTRY LEADERSHIP
NATA Board of Directors (2023–Present)
BCTIFA, BCBRA, and BCLFDA Board (2025 - present)
Southwest Michigan First Board (2025–Present) BCLFDA Vice Chair (2025–Present)
KRESA Advisory Committee Chair (2019–Present)
Timeline
Vice President of Aircraft Services - Michigan
Duncan Aviation Inc.
01.2019 - Current
Customer Service Manager
Duncan Aviation
09.2016 - 01.2019
Manager of FBO Services
Duncan Aviation
05.2012 - 09.2016
FBO Services Team Leader / Line Service Rep
Duncan Aviation
02.2005 - 05.2012
Bachelor of Science - General Studies
Western Michigan University